Best Western Plus Arroyo Roble Hotel & Creekside Villas Guest Reviews
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2.5 miles from Sedona centre |
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Hummel Wed, 12 March 2025
Was nice and the view...
Liked: Amazing views
Disliked: When we went down to the pool, we mistakenly forgot to take our paper from check in, and the oriental lady was rude and obnoxious, not very friendly at all. The next day we went down and the other lady was so nice and didn’t even care if we had the paper or not.
Johnny Mon, 10 March 2025
Superb
Disliked: Bathroom was very small.
Gayle Fri, 7 March 2025
Average accommodations with excellent views...
Liked: We stayed in the hotel portion. The location is perfect in the Uptown Sedona area convenient to everything. The view is excellent and nice for watching the sun rise and set. The outside patio area is equipped with chairs and small table. There is a blow dryer, coffee maker, refrigerator, and microwave provided. The location and view make up for fair to average accommodations when the room is mainly needed for sleep. The morning breakfast is excellent buffet with fruit, yogurt, eggs, waffles, etc. At the front desk, Brody took excellent care of us and helped us several times.
Disliked: The rooms are typical of a hotel and the things that make it a 3 vs 4 or 5 star will always be the furnishings and touches. Assuming the hotel corrects the maintenance issues we encountered, here is what you can expect. The linens are average and you will receive adequate towels upon arrival. The toilet is 14" off the ground, so if you are older, you will feel this one. They are upgrading the TVs and I would tell them the TV is fine, replace the toilets to an adult size. The decor, countertops, tile, and fixtures are old and updating would improve desirability. During a 3-night stay, we had one room servicing and that was fair as they didn't leave wash clothes, left a dirty cup out, empty one trash can, and no bed change. There is a $21/day parking fee I didn't see mentioned, but it is probably in the fine print.
Nilo Fri, 7 March 2025
Enjoyed it!
Liked: Location
Disliked: Trash can with garbage left in the room under the sink from previous guests.
Kevin Thu, 27 February 2025
Nice stay. Staff was great....
Liked: Location
Disliked: Great view and staff. Room was older
Moon Thu, 20 February 2025
Fine. Staff were nice.
Liked: Location and beautiful grounds.
Disliked: The cost was nearly double what I expected it to be. It was a Best Western and was priced like a luxury hotel.
Daina Sat, 15 February 2025
Exceptional
Liked: Clean room/property, friendly & helpful staff
Disliked: N/A
Brittany Thu, 30 January 2025
Superb
Liked: Great value, loved the fireplaces in the townhouse, perfect location.
Luis Mon, 27 January 2025
Good
Oswaldo Sun, 5 January 2025
Exceptional
Liked: Great service!