Exceptional

OK

Liked: Good breakfast, very good position for visiting Berlin, good restaurants in the area
Disliked: Internet with problems on iPhone or Mac, from 5 days one was without internet.Lift with problems, out of order for one day and we was at 5th floor.The room needs a paint job.Sink inside the room, not in the bathroom, very strange.

Not worth the money.

Liked: Location is okay.
Disliked: Old facility e.g tv is very old we changed remote tv 3 times but not every button on remote works. HDMI didn’t work. Parking lot full we need to park in other block.

Disappointing

Liked: Location
Disliked: This isn't a 4* hotel .

Good

Liked: The location is convenient.
Disliked: There was quite a queue at the check-in desk with only one Front office person working and his Manager just circling around helplessly. We stayed for 3 nights and our room wasn't cleaned and even rubbish bin not emptied. Hotel in general is worn out and not worthwhile money they are charging.

Good

Liked: The location is very good

Exceptional

Fair.

Liked: Location
Disliked: Cleanliness... room smelled of smoke, bathroom tiles were brown. No possibility to book parking. Suggested parking wanted to be payed only cash which I didn't have with me. Ended up parking in a public parking that was quite expensive.

Unsatisfactory stay. Would NOT recommend...

Disliked: The hotel totally DOES NOT justified a four star rating. The room is not very clean and not comfortable. No room phone to reach the reception. No minibar. Breakfast is not good enough for four star hotel. Coffee is terrible.