Best Western Plus Amarillo East Hotel Guest Reviews
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2.1 miles from Amarillo centre |
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Mikayla Thu, 23 January 2025
Superb
Fermin Wed, 22 January 2025
Not staying at your hotels...
Liked: Domestic violence next to our room and nothing was done by anyone, till I finally got out of bed to go stop it.
Disliked: Pillows and the high bed, all laminated flooring
Ricky Mon, 13 January 2025
Will stay again
Liked: Friendly
Disliked: Had to pay pet fee for my service dog
Randa Sun, 12 January 2025
Exceptional
Mike Tue, 7 January 2025
Exceptional
Elton Sat, 4 January 2025
No hot water,power,no breakfast just...
Disliked: I'd be happy to help. What questions do you have about the post and its Though Was awakened at 3am to no power. Got up when the sun came up for light. Though I would take a shower in the dark bathroom, but no hot water. Packed and made my way down the stairs in the Idark with suit case's and wife afraid she would fall. Down 4 floors and only one emergency light working. At the desk I found the door nearest my car could not be opened. So directed to walk around building to leave. ?
Jennifer Tue, 31 December 2024
Overall happy with the stay.
Liked: Staff was friendly when I needed assistance. My child enjoyed being able to use the pool/hot tub.
Disliked: Was not very happy when the staff closed the breakfast right at 9 AM regardless of customers still eating in the dining area.
Madison Sat, 28 December 2024
Breakfast was the only thing...
Liked: The breakfast was amazing! Kudos to the chef!
Disliked: We stayed on Dec. 22th and Dec. 27th and had two very different experiences. Our stay on Dec. 22 was lovely and the staff was very friendly, helpful. However during our stay on Dec. 27th the front desk enforced a $150 credit hold which we didn’t have during our stay on Dec 22nd. Also certain amenities were lacking…. We asked for pool towels multiple times and the front desk wouldn’t assist us. We waited over an hour and then had to walk back to our room wet. Very disappointed with the service the second stay. Don’t think we will be back if it’s not made right.
Touchet Sat, 21 December 2024
No surprises and
Liked: Good value, pleasant and helpful staff, good breakfast
Disliked: No complaints
Karen Wed, 18 December 2024
It was conveniently located near...
Liked: Convenient location, ample parking, welcoming staff and clean room with comfortable bed.
Disliked: Close enough to the railroad that we could hear trains all night. The shower stall door makes a very loud noise when opening or closing.