Best Western Pine Springs Inn Guest Reviews
Write a review
0.5 miles from Ruidoso Downs centre |
Write a review
Linda Tue, 11 March 2025
Not what I expected and...
Liked: Not a whole lot! The grounds were well kept and we saw deer! Otherwise nothing exceptional! Totally not what I expected!
Disliked: Motel was set off the road, hidden in the trees which was fine but other than sign on the road, there were no other identifying signs on the property until you walked into the small lobby where There was a small sign that identified the place as a best western!Very small lobby area and front entrance not welcoming at all, very dark!Didn’t even fool with breakfast that was in a totally separate building which was necessary in a place where rooms had exterior doors! I wasn’t about to go through freezing and below freezing weather for what was probably standard, subpar motel breakfast!Outside Door handle to our room was about to fall off because of a screw backing out. We told some one of the housekeeping staff, and were told to screw it back in ourselves! Sorry but I don’t normally carry screwdrivers with me just in case I have to screw a door handle back on! Staff couldn’t be bothered!Hardly any plugs in the room would charge iPads and phones! Like no electricity was coming out and it took forever, as in overnight, to get 50% charge! Totally not what I expected, set off the road, hidden in the trees. Sign on the road, no sign on the buildings themselves! If there had been anything else there, this best western would not have been identified!Very small lobby area.Didn’t even fool with breakfast in freezing weather because it was in a building set off from all the rooms, but I guess with outside entrances this is what you get.Door handle was about to fall off the door to our room because of screw backing out. We some of the housekeeping staff and they said get something and screw it back in, like it was the occupants place to fix it, they couldn’t be bothered!Hardly any plugs in the room would charge iPads and phones! Like no electricity was coming out!Every plug outlet I tried in the room was very loose and the plugs on our devices barely stayed in the plugs! This was probably why they didn’t charge or took forever to charge up!
Jazmin Tue, 11 March 2025
Pleasant
Tamara Mon, 10 March 2025
Beautiful location, nice size rooms...
Liked: Beautiful hotel, the kids enjoyed the stay and chance to relax in a hot tub!
Disliked: Beds where really hard
Federico Thu, 6 March 2025
Stay was good but repairs...
Liked: Excellent location
Disliked: Bed had board sticking out and bump into the couple of times
Patricia Sun, 23 February 2025
I would stay here again.
Liked: I liked the breakfast, the size of the room, the hotel grounds, the price...
Disliked: The mattresses were a little hard, the toilet was right at the bathroom door. There was plenty of room in the bathroom to move it over a foot or two.
Ezbaide Fri, 21 February 2025
Exceptional
Luisg98 Wed, 19 February 2025
Very good
Micinski Mon, 17 February 2025
Good stay for not sleeping
Liked: Very clean and staff was awesome
Disliked: The bed, 2nd time staying there and both times the bed killed us. We didn’t sleep well
Adela Sun, 16 February 2025
Exceptional
Ann Tue, 4 February 2025
Thank you for a wonderful...
Liked: I loved the atmosphere of feeling enclosed in the woods. The courtyard adds to the retreat feeling and the breakfast with several options to eat is wonderful. The staff was impressively very attentive to refill items and keeping the breakfast area clean and well stocked. We even gave one lady a tip for her dedicated service.
Disliked: The only problem was that the key to the first room did not work, however the attendant was quick to give us another room .