Best Western Petaluma Inn, Petaluma

The staff was extremely nice...

Liked: Even though it was an old building it was clean
Disliked: The carpet was filthy and needs to be cleaned.

Decent for the money

Liked: Location, price
Disliked: People walking by our room at 1am talking loud….and at 6am…..

Great price and gave us...

Liked: The breakfast was an assortment of hot and cold offerings. I loved the make your own waffle with fresh strawberries,bananas and whip cream each day. The service was excellent and if something was gone the service person replaced it. Considering the price of eating breakfast out for five days this was a great budget saver as the breakfast was free with hotel price.Room service was your call. Do you want it everyday? Just towels? I like the options of saving water.Early checkin was FREE.
Disliked: The location was great for us as our grandkids lived in area. But the hotel is close to highway which is a plus but quick turn into hotel and some issues trying to get out. But will not be reluctant to stay at hotel again.

slay divas i loved my...

Liked: ~ we checked in mega late at night because we did not anticipate staying over. the ladies at the front desk both at check in and check out were the sweetest. very helpful and kind. ~ our room was comfortable, everything was clean, and the television had YOUTUBE my night was made~ i was in the throes of a cold when i stayed there but managed to get good sleep. the rooms were quiet, the water was hot, and the cvs around the corner made life way more convenient for two people that had almost nothing with them but their phones and wallets

Good

Liked: I wish I had done more research on the area and stayed at least one more day.The room was just the right size. Equipped with microwave, frig and anything else people may need.The young man that checked me in grew up in the historical part of Petaluma and told me interesting things. There was a breakfast place, but I never made it there.

Exceptional

Very good

Liked: It's was perfect for the cost. Really nice people. Great location. Very very clean.
Disliked: Room was a little small but comfortable. It's also in a busy area, so if you are noise sensitive it could be difficult. It didn't bother me.

Exceptional

Liked: The room was clean and comfortable. The front office staff was very friendly. The buffet breakfast was nice and the person in charge was very friendly and helpful.
Disliked: Noise from the traffic was pretty loud until pretty late.

Bad

Comfortable for the price

Liked: Breakfast was not bad although sometimes the choices were limited depending on the time we went,
Disliked: Our room was a bit noisy in the early morning when cars started up or maid service rolled their cart outside. Our door was near the registration desk. Plus we requested a king assisted room which I paid more for but was told that those rooms were not available. The first room we received had a funny odor to it so we got moved to the one closer to the desk. Also having no rails inside of the room made it difficult to maneuver around.