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Best Western Palace Hotel & Casino eeee - 0745 127 3975
Best Western Palace Hotel & Casino, Central Promenade, Douglas -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2198 Ratings)
0.9 miles from Douglas centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
With the Isle of Man's only licensed casino Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach. The hotel features a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk telephone a hairdryer a safe and ironing facilities. They include a TV tea/coffee making facilities and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts a full lunchtime bar menu and an evening carvery. The Palace Health Club has panoramic sea views and features an indoor heated swimming pool cardiovascular gym weights gym sauna steam room spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Casino
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Karaoke
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Beachfront
` On-site parking
` indoor pool
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Heated pool
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Pool with view
` Wine/champagne
` Fruits
` Fitness classes
` Personal trainer
` Kids' pool
` Sun loungers or beach chairs
` Movie nights
` Bike tours
` Bingo
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` Electronic room key
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Parking available (charges may apply)

Best Western Palace Hotel & Casino Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

4

Very Good - 4.0 out of 5

David Wed, 12 March 2025

Very good

4.5

Wonderful - 4.5 out of 5

Janet Mon, 10 March 2025

Great hotel

Liked: Amazing breakfast hotel great

3

Pleasant - 3.0 out of 5

Maggie Mon, 10 March 2025

Palace Hotel is ok for...

Liked: Breakfast fabulous as always. Location great. Staff were friendly
Disliked: Lack of choice for a vegetarian both in the restaurant and the bar. In the restaurant there was only one choice of vegetarian meal ( butternut squash curry) and it was the same choice for three days of our week stay. In the bar I could have a pizza or a veggie burger. That was the choice so over a week was a bit disappointing. We went elsewhere to eat. The shower in our bedroom was little more than a dribble.

3.5

Good - 3.5 out of 5

Neil Mon, 10 March 2025

Good

Liked: Comfortable room overlooking the car park. Bus ride from Douglas itself.
Disliked: Out of season so most places were closed.

3.5

Good - 3.5 out of 5

Sirgaga Mon, 3 March 2025

Staycation

Liked: The staff were great! Helpful and polite.Room was ok, bath was a bit tight. It had an assist rail which made having a shower feel quite tight

3.5

Good - 3.5 out of 5

Alan Fri, 28 February 2025

Good

Liked: The location and the parking is now free. They must have listened to us.
Disliked: The room was very warm, even with the radiator turned off and with a sea breeze.The carpet in the room was thread bare in places.The rooms are only serviced after 3 days. So you will run out of towels.

3.5

Good - 3.5 out of 5

Alex Tue, 25 February 2025

Good

5

Exceptional - 5.0 out of 5

Dan Tue, 25 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Paul Tue, 25 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Carl Mon, 24 February 2025

Exceptional

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Best Western Palace Hotel & Casino Central Promenade, Douglas