Exceptional

Exceptional

I return to Ottumwa yearly...

Liked: Very friendly staff!!! And very clean

Will not keep their promise...

Liked: Clean
Disliked: I booked for two days we decided to leave early so therefore cancelled my second night they said they would refund my money within 10 days and now the deny a refund …be weary of this place

Exceptional

Liked: It was ok just enough to get the day started.

Restful

Liked: Everything but the slow, unsecured internet
Disliked: Also, walls between rooms a bit thin in terms of sound-proofing. Luckily my neighbors went to sleep as early as I.

Good

Liked: Everything new/updated and very clean....great location while on the road.
Disliked: Unfortunately the room we booked and paid for in advance had been 'given away' to college students as well as a ground floor room as we're both seniors. Both had been confirmed in advance and we arrived well within the time window we had indicated. Internet was very weak...could not stream any videos on my laptop. So the facilities were wonderful....the rest not so much.

The front desk person was...

Liked: It was convenient
Disliked: A bit dated

Good

Liked: Overall I was satisfied
Disliked: My only problem was there was a dirty bar of soap left in the bathroom. Now I didn't have a problem. But I overheard someone telling a employee that her bed had bedbugs.