Best Western O'Hare/Elk Grove Hotel Guest Reviews
Write a review
2.5 miles from Elk Grove Village centre |
Write a review
Bohdan Mon, 10 February 2025
Recommend
Liked: Good hotel, excellent breakfast, comfort beds, AC works perfect.
Kionna Fri, 31 January 2025
Passable
Kionna Fri, 31 January 2025
Very unprofessional
Liked: Not far from airport. Near gas station and subway
Disliked: Stay was very unprofessional. When checking in, I stood in front of the front desk representative approximately 2 minutes before he acknowledged me and asked if i needed to check in. The room had white towels that had red blood stains on them in the bathroom. The room was booked for 4 people but was only given 3 towels to use. Asked for more towel but did not receive it. When checking out a different representative gave an attitude when I asked for a shuttle for the airport. He stated “everytime I eat my banana, somebody comes to the front asking for something.” He asked for my room number then when I gave my room number he responded “yeah sure”. When loading for shuttle he was really rude of reserving a shuttle in advance. I told him I told the night shift front desk person I needed a shuttle but didn’t know I needed to reserve it. He stated “well there’s a big sign right there (on desk) that say you need to reserve it.” I told him well we’ll never have to worry about my service again since he is rude and unprofessional. As I was telling him how rude he was being, he walked away as if I wasn’t talking to him. While we are currently headed to the airport it is raining and he is driving the shuttle extremely fast and I have 2 children and my disabled mother with me. I will never visit this hotel again.
Steven Fri, 24 January 2025
Superb
Aguilar Mon, 20 January 2025
Good
Adrenaline_mike Sun, 19 January 2025
Great airport location for a...
Liked: The breakfast was terrific, and the staff was very friendly. The lady at the counter knew how to keep her composure since there were many people there, and she was also taking calls. The place was neat and comfortable, and I actually stayed there twice.
Disliked: I needed a place to stay that was convenient to the airport's location, and this met that need. There is really nothing I can say bad about this place and I'm happy to stay there.
James Sun, 19 January 2025
Pleasant
House Tue, 7 January 2025
Exceptional
Amber Sun, 5 January 2025
Exceptional
House Sun, 5 January 2025
Exceptional