Best Western North Bryant Inn, San Angelo

From beginning to end it was a wonderful experience. The room was comfortable and clean. The breakfast was well stocked with many choices. The staff were friendly and helpful. We loved being close to our concert venue, it was very convenient.

Liked: Comfortable. Clean. Friendly staff and delicious breakfast. From beginning to end it was a wonderful experience.
Disliked: Nothing.

My experience was great staff...

Liked: Everything about the hotel was fantastic! The employees were very friendly and my room was very clean and smelled great! I would definitely stay again.

My stay was fine and...

Liked: The staff was very pleasant and the room was quite clean and smelled nice. The bed was comfortable.
Disliked: It was fine, but I might suggest the breakfast being the same schedule as the weekend. It was my decision to sleep in a little bit rather than eat breakfast as I was exhausted. The refrigerator was a nice perk but had a high-pitched hum. The only real problem I encountered was that the bathtub/shower water handle was very difficult to turn. I almost gave up the thought of a shower out of fear I might break the handle. The safety handle was also in need of repair.

Stay great, Booking.com support lacking...

Liked: Staff worked out problems with Booking.com not communicating that room was pre paid. Staff jumped through hoops to rectify the situation that Booking.com created...
Disliked: Booking.com communicating with Best Western and the facility so that I did not experience the hassle of providing the hotel staff with proof of pre payment...

Exceptional

Best hotel stay in the...

Liked: What was NOT to like. The staff was very friendly and helpful. Once we were settled into the room, they gave a curtesy call to ensure everything was as we expected.Ruby did a GREAT job cleaning the room. Nice touch to have a card stating who did the work. Couldn't ask for a cleaner room!We accidentally left two very nice pillows, and they called to let us know we had left them and that they would keep them behind the counter for us to pick up on our way back through. Anytime we went to the front desk to ask a question, we were greeted with a smile and friendly attitude!
Disliked: The only small thing was that the fan in the bathroom could not be turned off. Ran the whole time. Not a big deal, but wish it would have had a way to turn it off. Again, NOT a big deal. Overall, I would say I had to really work to find "a" thing that wasn't great!