Loved location very relaxing

Liked: Breakfast good choice nothing to fault / service good and friendly
Disliked: Nothing all good

Excellent night customer service

Liked: Very perfect reception, easy simple instructions, plenty of parking and great customer service
Disliked: No help opening front doors with 2 dogs, suit case and rucksack. Very hard to pull open doors at top of steps.

Superb hotel with restaurant. Newly...

Liked: Very good communication prior to our arrival. Friendly reception staff who reserved a beautiful quiet room for us. Huge comfy bed. Squeaky clean including the hall way and restaurant. It looked recently redecorated. We really enjoyed our huge breakfast: the croissants were warm , full English with black pudding. Again lovely staff. Such an hidden gem right on the sea front, definitely will come again 10:10.
Disliked: Absolutely nothing, sad we only stayed 1 night

Location perfect, friendly staff, clean...

Liked: The location was perfect. Staff very friendly and efficient. Room clean and well laid out. Had a lovely dinner with plenty of choice and good value for money.
Disliked: Found the hotel in general far too warm. Turned heating off and opened windows in the room but couldn’t do that downstairs.Found the Full English breakfast a bit greasy but that wouldn’t stop me staying again.

We will be back to...

Liked: Closeness to the seafront and walking distance into Cowes
Disliked: We have stated here many times but the room was cold and had to have a plug in heater that we were not warned about

Very good

Brilliant views. Great hotel!

Liked: Really friendly staff, great service. Very clean and with stunning views across the sea.

Great stay in a very...

Liked: Brilliant staff, perfect location for us and wonderful views across the Solent.

Brilliant only mistake why haven’t...

Liked: Staff exceptional , location superb
Disliked: Nothing