Best Western New Baltimore Inn Guest Reviews
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1.9 miles from West Coxsackie centre |
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Gina Sun, 15 December 2024
Fine after they sent us...
Liked: Sent us to a room n/aFacility under renovation, unsafe & dirty, dusty. Lobby having floor replaced air was dusty felt unsafe to breathe.
Disliked: Under construction & selling rooms, toilets in hallway. Checked us in like we could actually stay there.
John Fri, 13 December 2024
not Pleaseant
Liked: The staff was Friendly, and the location is good, but being under construction/renovation really is not great
Disliked: It is under Construction so it was not confortable, there was no hot water to shower, there was no breakfast even it was advertised as such.
Yod Fri, 6 December 2024
Very good
Wofford Tue, 3 December 2024
come from SC to NY...
Liked: The location for us was perfect and the room was great we got the large jacuzzi suite great room.
Disliked: They failed to mention when I rented the room from South Carolina online that there was construction going on and the halls and pool area were full of construction materials. The trash outside the building was just ridiculous and unnecessary.the jacuzzi tube in the suite left some type of rust or brown gook in the bottom after use. Had we known of the construction we would have stayed elsewhere. Plus, they did not put much into the breakfast either. I'm sure when all the remodeling is done it's going to be great but really think people should be warned ahead of time of work and mess.
Wendy Mon, 2 December 2024
No frills but comfortable stay...
Liked: The breakfast was surprisingly good (scrambled eggs, breakfast potatoes and sausage links, along with the usual continental breakfast fare. The room was comfortable. The staff we encountered were friendly.
Disliked: The hotel is under renovation! We did not know that. (The reasonable holiday price may reflect this though.) The person who checked us in was apologetic. While we weren't planning on using the gym or pool, both are closed. The lobby was torn up and in our room, it was obvious the renovation had started, but with odd, random things (like the iron brackets taken out of the wall and the iron resting on the sink, the shampoo and shower gel also removed out of their brackets in the shower).
James Mon, 25 November 2024
If I have to go...
Liked: The breakfast was much better than all other places we've stayed in the last several years.. Although the location was under remodel, staff went out of their way to make everything good.
Disliked: N/A
Delia Sun, 17 November 2024
Very good
Jones Tue, 5 November 2024
Superb
Christine Sun, 3 November 2024
Don’t waste your money.
Disliked: We arrived at the hotel after 5 pm and our room was still being cleaned. Once we got into our room my daughter noticed some small drops of blood on the comforter. Staff informed and another comforter was brought up. The second comforter had even more drops of blood. The housekeeper tried to say the drops were from rust in the washer but didn’t realize I once operated a cleaning service and so I quickly let her know it was infact blood. This set the mood for our stay. I couldn’t help but feel like I wish I had booked elsewhere. For the price of the room I was expecting more. Another issue I had was that the walls were pretty thin so I could hear people talking and the doors slammed. Unless you proposedly held the door and quietly shut it, the door would slam. Another thing I didn’t like was that while cleaning, the staff would put dirty linens and dirty towels outside on the floor in the hallway. We would walk by piles of dirty linens as we left our room. It was gross and unsanitary.And yet another issue was that the bathroom sink was slow to drain. You would brush your teeth and it would take forever for the water to drain. Gross.
S7nf3 Wed, 30 October 2024
Exceptional