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Best Western Mountainbrook Inn eef - (888) 406-7656
Best Western Mountainbrook Inn, 3811 Soco Road Route 19, Maggie Valley, NC -(888) 406-7656
Area: Maggie Valley
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BOOK ONLINE OR CALL - (888) 406-7656
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (584 Ratings)
0.4 miles from Maggie Valley centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Featuring an outdoor swimming pool and a hot tub, this hotel is in Central Maggie Valley. A deluxe continental breakfast is served daily. Complimentary Wi-Fi is provided throughout the hotel. A microwave and a small refrigerator are found in the simply decorated rooms of the Best Western Mountainbrook Inn. Rooms come with cable TV and tea and coffee-making facilities. Barbeque facilities and a picnic area are available in the summer months to the guests. They also have access to a 24-hour front desk and vending machines. The Smoky Mountains Blue Ridge Parkway is a 10 minute drive from the hotel. The Cataloochee Ski Area is 5 miles away.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Internet Access
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Skiing
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Hiking
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` carbon monoxide detector
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Outdoor recreational features
` Cleaning products available
` Xerox/fax in business center

Best Western Mountainbrook Inn Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Samantha Wed, 26 March 2025

Superb

Liked: Recommend changing shower mats as it was covered in black mold. Also the hose for the shower head leaks and not much water pressure.

5

Exceptional - 5.0 out of 5

Jan Mon, 24 March 2025

Excellent customer service. Staff was...

Liked: Excellent location
Disliked: The bathroom sink was stopped up

5

Exceptional - 5.0 out of 5

Eddie Sat, 15 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Karen Thu, 23 January 2025

Very comfortable

Liked: The location
Disliked: They need more parking

5

Exceptional - 5.0 out of 5

Brennan Thu, 23 January 2025

Exceptional

2

Disappointing - 2.0 out of 5

Anastasia Thu, 16 January 2025

Unsafe and poorly managed

Liked: The breakfast was good for my kids
Disliked: The girl that was there when we checked in was very friendly and helpful at check in and breakfast. The guy there at night was not. It has snowed the day before we got there, but they had no salted the parking lot of the stairs, which is the only way up to the room. I wa straggling with three children and it was incredibly unsafe. My 4 year old slipped in the parking lot, but thankfully didn’t hit his head. The salted around 6pm on Sat and it snowed Friday. Also, the room sat right next to a bright light and the blackout shades were useless.

4.5

Wonderful - 4.5 out of 5

Perry Sun, 5 January 2025

Superb

4.5

Wonderful - 4.5 out of 5

James Wed, 25 December 2024

Superb

4

Very Good - 4.0 out of 5

Eric Thu, 5 December 2024

Good value

Liked: Continental breakfast wasn't great, but better than most. Room was nice. LOVED that the heater fan didn't stay on 24/7, but only when heating.
Disliked: Check out took forever. Front desk does triple duty, so waiting on a paper receipt took a while.

5

Exceptional - 5.0 out of 5

Christine Sun, 1 December 2024

Exceptional

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Best Western Mountainbrook Inn 3811 Soco Road Route 19, Maggie Valley, NC