Best Western Mountainbrook Inn Guest Reviews
Write a review
0.4 miles from Maggie Valley centre |
Write a review
Samantha Wed, 26 March 2025
Superb
Liked: Recommend changing shower mats as it was covered in black mold. Also the hose for the shower head leaks and not much water pressure.
Jan Mon, 24 March 2025
Excellent customer service. Staff was...
Liked: Excellent location
Disliked: The bathroom sink was stopped up
Eddie Sat, 15 February 2025
Exceptional
Karen Thu, 23 January 2025
Very comfortable
Liked: The location
Disliked: They need more parking
Brennan Thu, 23 January 2025
Exceptional
Anastasia Thu, 16 January 2025
Unsafe and poorly managed
Liked: The breakfast was good for my kids
Disliked: The girl that was there when we checked in was very friendly and helpful at check in and breakfast. The guy there at night was not. It has snowed the day before we got there, but they had no salted the parking lot of the stairs, which is the only way up to the room. I wa straggling with three children and it was incredibly unsafe. My 4 year old slipped in the parking lot, but thankfully didn’t hit his head. The salted around 6pm on Sat and it snowed Friday. Also, the room sat right next to a bright light and the blackout shades were useless.
Perry Sun, 5 January 2025
Superb
James Wed, 25 December 2024
Superb
Eric Thu, 5 December 2024
Good value
Liked: Continental breakfast wasn't great, but better than most. Room was nice. LOVED that the heater fan didn't stay on 24/7, but only when heating.
Disliked: Check out took forever. Front desk does triple duty, so waiting on a paper receipt took a while.
Christine Sun, 1 December 2024
Exceptional