Superb

Liked: Staff were friendly and helpful. Breakfast and plenty of supply of shampoo/conditioner/body wash were convenient and made our life easier. Our stay was peaceful and what we expected.
Disliked: Shower had some visible hair that was not cleaned. Wish we could have the option of getting a cheaper rate if we did not need the breakfast.

Not good

Liked: The room was extremely hot, the air unit on the window didn’t work. The sheets were scratchy. Overall hotel was very old and had unique smells. Kids couldn’t sleep so we ended up just leaving at 3 am to get to our final destination so at least they could sleep in the car

Exceptional

It was a very relaxing,...

Liked: Breakfast was very good and delicious. Antone is a great cook and provides very good service. Very attentive and clean as well. The front staff lady from the morning was so nice and patient. Very polite. I did not get her name but she was very helpful. So was Cassidy who suggested me a lot of places to explore when I arrived. I was also told I would have a Booking $50 gift card sent to my email but I have not received it as yet :(
Disliked: Only Tyler and I had a little issue with adding an additional day to my booking. He charged me a higher rate for the additional day than what I had paid per day with my booking of three days. I expected out of courtesy the same rate but I was charged a higher rate because it was a Sunday. Also, he ran my card for the wrong amount trying to charge for the booking twice plus the additional day instead of running it for the additional day only and told me if it didn't process I had to leave at 2 pm which I thought it was unnecessary to say and came off a little rude knowing the original booking was already pending on my account. However, once he processed it for the only additional day all was okay...Of course!

Passable

Disliked: our room was an adjoining room and the girls next door were laughing and talking until we complained at 1 a.m.

The staff makes this hotel!...

Liked: Breakfast
Disliked: Despite the improvements, the age of the facilities was highly visible. There should never be a shower mat in the shower! There must be a different solution for antislip.

Not clean, stained sheets, would...

Disliked: Was not clean. Stained sheets.

Exceptional

Convenient location.

Liked: The motel is easily accessible from the interstate and the double thickness windows help keep the noise level down. The rooms are simple but clean. Check in was efficient, friendly and helpful.
Disliked: The surrounding area feels like you are surrounded by trucks.