Liked: Breakfast is good and customer service is good.
Disliked: Room is outdated; overpriced.

breakfast was not great everything...

Liked: clean and friendly
Disliked: breakfast!

Exceptional

The best in Mayport area!

Liked: The staff provided exceptional service and were highly accommodating. The breakfast offered a wide and appealing selection. The location is ideal for dining, fishing, and shopping. While I don't recall all names, Rosa's outstanding care and attentiveness were particularly noteworthy. I highly recommend this establishment.
Disliked: NA

Passable

Liked: We were not by the elevator. The room temp was nice.
Disliked: The pillows smelt like mold. There were toe nail clipping and dirt on the floors. We could hear the guest in the next room snoring all night.

Great stay!

Liked: Our stay at the Best Western Hotel was exceptional. The rooms were impeccably clean, featured comfortable beds and modern décor, and enjoyed a convenient location for exploring the fishing area. The staff provided outstanding service, readily answering questions and offering helpful local dining recommendations. The breakfast buffet offered a wide variety of delicious options. Overall, the experience was superb, and we highly recommend this hotel to anyone visiting Mayport, Florida.
Disliked: NA

Disappointing

Liked: Location, cheap, morning staff friendly
Disliked: Old property, check in staff not friendly, boring breakfast choices

Excellent customer service

Liked: Good location
Disliked: N/A

Affordable

Liked: Great location for all our needs, shopping, fishing, etc...
Disliked: In the event that your stay exceeds two days, a full-service cleaning of your room will be required.

The hotel was in a...

Liked: The location was perfect for our needs. The staff was friendly and helpful. The breakfast was good, but it would have been nice to have some more options.
Disliked: I have no complaints about our stay.