Disappointing

Very good

Fairly disapointed...

Liked: - the staff was incredible, 5 stars+ They made the place issues better for usThe breakfast was good, unfortunaly a group of people that seemed like living in the place took a lot of space and were quite loud the second morning, lowering the score
Disliked: goodness...the place had a few issues from the get go, than more...To start, no key was available caused by the keys hardware or something of the kind forcing us to god to the desk everytime we came back to our room (the issue was resolved the next day). The staff lef the pool, hot tub and sauna open late for the delay caused with our key, and issue #2 occured. The hot tub ph level wasn't right causing a quite thick foam layer at the surface that gave both my lady and me a skin rash. We got out and it ended but again a not impressive outcome...Issue #3 happened when we came back to our room the next day. The service cleaned our rood in our absence, great... until we started putting supplies, or tryed to do so but suddenly the fridge door couldn't close properly... As I look for cardboard to fix the problem, my Queen started loading the refrigerator anyway and she noticed a poop smell so I took a snif and goodness it stank, and it got stronger! So we packed our stuff and went to the fron desk to see what the would do so a staff member came to have a look, and a snif and agreed something was wrong and they gave us another room...Issue #4 occured when the internet didn't work for quite a while and that was really unfortunate since we planned a movie night that took a while to make in happen.We got a discount for the short commings but let's be honnest it was a lot... nothing like this ever happended to us in many, many hotel stays and the likelyhood of us recommending this hotel is very slim

Exceptional

Superb

Room was clean and the...

Liked: Very clean

Staff excellent all of them

Liked: I don’t like the window, change window settings, bay windows woodsy your hotel to a standard
Disliked: Nay windows

Exceptional

Allright

Liked: Breakfast was adequate , but maybe expectations too high, same for channels on tv in room , would free you tube be too much would actual fried eggs be too much to offer at breakfast for 200 plus dollars a night. What does an egg cost $0.25 cents, a hot plate a person for 4 hours . $60.00 divided by 50 rooms , so a dollar a room to have a person there doing breakfast stuff .
Disliked: The above tirade about a decent breakfast.