We discovered we had a flat tire on our way to the conference, the staff were very sympathetic and helpful. We were very comfortable with the accommodations.

Liked: Excellent staff, delicious continental breakfast, clean rooms, very accommodating!
Disliked: One smoking man on the balcony, which does not reflect on the hotel

Great spot and staff is...

Liked: Location
Disliked: First room was not cleaned and ready. Second, the access key would not work.

Exceptional

Superb

Liked: Very friendly staff.
Disliked: Unfortunately there was a large Stink Bug in the bed, that I squished, but the smell lasted for awhile.

Poor

Liked: The location was convenient for visiting our family and the breakfast was decent
Disliked: We had several issues during our stay. The first room's heater did not work properly, so we switched to a different room. On the second night of our stay, a pipe burst in our building, so we had to switch rooms again. Both of these room changes happened as we were putting our kids to bed, so it came at a very inconvenient time. Also, I booked the reservation for 4 people, but each of the rooms we were in only had 3 towels.

Passable

Disliked: Bed uncomfortable, needed additional blankets

Superb

Liked: I seemed to have screwed up my arrival date. I was a day late arriving but the office was still able to get me in at the price I had paid online for. Considering it was a friday...much appreciated to the staff.
Disliked: Alarm clock going off at 5am which I did not set. Refrigerator was making noises, sounded like someone operating an old RC toy.

Very good

Superb

Liked: Very helpful and friendly staff

Superb

Liked: Breakfast was good. Enjoyed staying here, it was very clean and convenient to where we needed to go.
Disliked: Coffee was very weak and took a long time to make a new pot.