We discovered we had a flat tire on our way to the conference, the staff were very sympathetic and helpful. We were very comfortable with the accommodations.

Liked: Excellent staff, delicious continental breakfast, clean rooms, very accommodating!
Disliked: One smoking man on the balcony, which does not reflect on the hotel

Very enjoyable, TV was disappointing

Liked: We didn't participate in breakfast. We had to travel to Tacoma for a medical procedure early in the morning.
Disliked: There were a lot of empty rooms but there was some one above us who were very loud and seemed like they were stomping back and forth across the floor all night. The TV doesn't show what's on. No guide to see what you want to watch.

Bad

It was very pleasant once...

Liked: It was very pleasant but the floor seemed a bit sticky when walking around. Otherwise everything was good .
Disliked: We had to change rooms three times before getting into one that was a good and that was all done my the front desk staff. Want to thank Megan especially she helped us the most with the problems.

Bad

Exceptional

Good

Liked: Room clean, good size and quiet
Disliked: Water took forever to get hot in the shower. Toilet moved when you sit down. Maintenance did come and fix it, but for the amount they charge, it could have been better.

Very poor

Exceptional

Liked: The ease of reservation customer service was great breakfast was excellent bed was comfortable friendly warm atmosphere felt safe so thank you for your service.
Disliked: No complaints.

Good

Disliked: Poor breakfast. Lock to room didn't work well. Hard to unlock.