Best Western Lake Oswego Hotel & Suites Guest Reviews
Write a review
3.6 miles from Lake Oswego centre |
Write a review
Lynn Fri, 11 April 2025
Good
Nicole Mon, 7 April 2025
Superb
Liked: The staff were really nice. The hotel located right by the freeway so it was easy to find and get back in the freeway to go home. The room was clean and real nice.
Disliked: I was in a room that was right next to the elevator, so I didn’t sleep very well because of the noise of the elevator.
David Thu, 27 March 2025
Exceptional
Schenck Fri, 14 March 2025
Very good
Russell Wed, 5 March 2025
Dirty towel with pubic hair...
Liked: Proximity to what we needed to do
Disliked: Cleanliness
Esther Mon, 3 March 2025
Our Family Loved This Place⭐️⭐️⭐️⭐️
Liked: Very Clean, Great Staff, Full breakfast and nice dinning facilities, pool open 24 hrs and lots of other great amenities
Diane Sat, 1 March 2025
Way too LOUD!!!!
Liked: The hotel was clean and and well kept.
Disliked: The hotel is right next to I-5 and a Shell station. It was so loud you could hardly hear the tv or get to sleep.
Jane Thu, 20 February 2025
Good
Cassandra Wed, 5 February 2025
Horrible
Liked: The location was great. Easy to get anywhere from, also the parking was very nice.
Disliked: Where in the world do I even begin. At check in she told me it was going to be $52 more dollars then I had agreed to pay on the booking app. She let me know that the deposit was not $50 but $100 when the app clearly states it’s $50. Not that big of a deal because it’s money I will get back but honestly it was shady and not transparent at all. I paid and she hands me my room key, we go to the room, the door is completely messed up. Which later I address with the front and not once was I offered to switch rooms, and yes they told me it was pretty dead this weekend so I know they had a ton of rooms open. There were tons of rips in my bedding how nasty and a big yellow gross stain on my blanket. Again I was offered nothing, even after talking to the manager, he said to call him and he will upgrade me for free next time I stay, then I received a text to rate my stay and I argued back and forth over text and once I sent photos, they said they would give me a complimentary night next time I come, well as of yesterday my bank had reversed all the charges so I thought they had made everything right and given me a full refund and I was not going to make this review, however this morning they didn’t give me any type of refund and it got repulled out of my bank account. I’m so disappointed. I will never stay again nor will anyone I know. I will be letting everyone know how terrible it is and how they do not care to make things right
Jane Sat, 1 February 2025
I will stay again when...
Liked: Breakfast options were good. Manny, the front desk employee was so helpful, professional and friendly. He made my stay exceptional at any point I had a question or concern. The room was very comfortable, and the housekeeping staff was helpful!
Disliked: As a food safety education person, I am sure the hot food was not being held at the proper temperatures. I would strongly encourage you to assure this is happening and is checked periodically through the food service time to assure safe food.The pillows on the bed were awful. They were all too soft. It would have been nice to have a couple soft and a couple harder pillows instead.