Best Western Knoxville Airport/Alcoa Guest Reviews
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1.7 miles from Alcoa centre |
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Robin Wed, 9 April 2025
Exceptional
Liked: The staff is what makes come back they are exceptional the rooms are clean the breakfast is awesome and clean
Forriza Tue, 1 April 2025
Not worth the hassle
Liked: Be very careful with this hotel, I paid when I booked online but the front desk staff charged my credit card $321.00 when we checked in saying she made a mistake and the money should be refunded in a couple of days.. that did not happen! I had to call them again and they had the audacity to tell me that they gave me $321.00!! No, you took $321.00 from me and you are putting it back! The matter is still not resolved.. I’m dealing with my bank and Best Western Knoxville airport/ Alcoa, Tn is not even calling me back!Not worth the money I paid and the hassle for an overnight stay.Their bed was hard to sleep on and uncomfortable. Front desk was inept, inexperienced and I never got an apology from them.I booked there for the airport shuttle, uber would have been a better option.Stayed there March 23,20025 and checked out March 24,2025 at 3:30 am for an early flight.
Deborah Mon, 24 March 2025
Good
Liked: Bed was comfortable
Disliked: Disable bathroom needs something to put medication and other items on. Walkin shower would be better.
Ralph Thu, 13 March 2025
Very good
Liked: Excellent.
Disliked: The pack and play delivered did not open. The replacement opened and had not been cleaned. It was full of another child's snacks.
Laug96 Wed, 12 March 2025
Very good
Liked: - Position near the airport- Clean and spacious rooms- Breakfast was ok but a buffet
Disliked: - Would add more variety for breakfast, also kinda expensive for one night
Walter Mon, 10 March 2025
Superb
Cher Sun, 9 March 2025
Good service for shuttle bus....
Eric Sat, 8 February 2025
Exceptional
Gina Fri, 24 January 2025
Exceptional
Liked: The breakfast was great. Facility very clean
Justin Wed, 22 January 2025
Good