Best Western Kilima Hotel Guest Reviews
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Write a review
Grenville Mon, 14 April 2025
Good
Rogers Sun, 13 April 2025
Annoying parking charge but otherwise...
Liked: The floor boards were so creaky it was rather loud if anyone moved about at night, I was charged an additional 10 pounds to park which I wasn't very happy about. Other than that it was fine, pleasent staff.
Brown Thu, 10 April 2025
Family.of four
Liked: Booked this hotel as for £250 for 2 nights for family of 4 with a pool looked great. Wasnt overly happy i had to pay £10 per night parking, and breakfast, which i knew wasnt included, was £45 for the 4 of us per day. Thought that was a bit much. Also, one of the single beds was broken, and the main double had preveously been repaired which made it very firm. Other than that though, the staff were fantastic as was the pool. The breakfast despite the cost, was really good.
Lisa Thu, 10 April 2025
Lovely hotel
Liked: Lovely hotel, lovely staff very clean and comfortable just a bit too far from centre for me needed to get a uber
Disliked: Location
Leslie Thu, 10 April 2025
Very good
Paul Mon, 7 April 2025
Exceptional
Liked: The staff were very friendly
Roy Mon, 7 April 2025
Pleasant stay brilliant staff
Liked: Staff in the hotel were excellent, we managed to check in and given our room as it was available.The room itself was very dated and looked very tired. The pool was good and the breakfast was excellent.
Disliked: Old bed and squeaky floor boards, shower was poor.It looked dirty but that may of been due to its tired look
Janice Sun, 6 April 2025
Perfect for my needs
Liked: Very friendly welcome. Excellent pool. Very quiet comfortable room.
Lesley Tue, 1 April 2025
Nice 2 night stay
Liked: Location was walkable to the town centre. The pool was lovely though I found booking a one hour slot a bit strange. It was very clean and actually deserted in the pool. The breakfast was good.
Disliked: I don't think you could fit 8 people in it unless they knew each other well. 3 people would be sufficient.
Carolyn Mon, 31 March 2025
2 night stay in York
Liked: My wife and I stayed for two nights a great location about ten minutes walk to the centre , a very nice room clean and a comfortable bed.The staff were very friendly and eager to please and the price considering it was York was very reasonable. I would definitely stay at this hotel on my next trip .