Very good

Very friendly staff, clean and...

Liked: Breakfast excellent, room spacious, bed really comfortable

Adequate for a short one...

Liked: Staff were excellent and the best we have encountered whilst at a hotel but the hotel was tired, bathroom was very poor as was in desperate need of a refurbishment it also had mold on the ceiling. Bed was not that comfortable.
Disliked: Bathroom

Very enjoyable and relaxing visit

Liked: The rooms were nice and clean. Staff were very friendly and helpful. Breakfast very nice and plentiful. Swimming pool very nice. Easy access to York city centre by bus with bus stops outside the hotel
Disliked: No evening meals served at the hotel.

Superb

Exceptional

We love York and this...

Liked: Great food we loved the pool we have been twice now it feels like home :)
Disliked: Floor boards in room were noisy but bed was comfy

Loved York and will return...

Liked: I thought it was the best Best Western hotel I have ever stayed in .The staff everyone from the reception cleaners and waitresses were professional in every way.Nothing was too much bother.They all went about there work with a smile on their faces and were a credit to their employers.

Great hotel, super friendly staff

Liked: Friendly helpful staff who made you feel very welcome. Clean rooms, despite its outwardly ^old^ exterior and decor everything was well maintained. Easy to get in and out of York city centre, without the crowding of being right in town. Excellent