Best Western Iowa - Lake Charles East Guest Reviews
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0.3 miles from Iowa centre |
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Sharon Tue, 22 October 2024
Very good
John Mon, 30 September 2024
Exceptional
Maddalena Sat, 21 September 2024
Stop on the road
Liked: Comfortable bed.
Disliked: Breakfast
Joie Sat, 31 August 2024
Exceptional
Joie Thu, 8 August 2024
Exceptional
Melissa Mon, 15 July 2024
Pleasant
Liked: The day manager was amazing! Honestly she made up for the poor service we received the previous night.The breakfast was good.It was a small business area that was very accomodating.Lobby was decorated nicely.Again the day manager was amazing.
Disliked: The night manager when we checked in was awful.He was very friendly initially but his attitude changed quickly when I had a question about being double charged.Once from a preauth for the full amount.Another customer was also there with the same concern...The facilities are very nice but pets are allowed and it smells like dog urine time you walk in the door throughout the lobby.The rooms had a foul mildew odor.I was told it was because of the humidity.I was allowed to switch rooms and unfortunately the 2nd room smelled better than the first but still had a bad odor.
Lavergne Thu, 11 July 2024
It was a nice stay
Liked: Nice clean facility
Disliked: Not much
Ashly Sun, 7 July 2024
Decent Stay...
Liked: Nice, new facility. Clean rooms. Decent breakfast.
Disliked: The pool was dirty both times we went swimming. We asked the front desk if it could be skimmed and they informed us they didn't know how but would call someone. It was never cleaned. I did not feel like the quality was there for the price we paid.
Rene Wed, 19 June 2024
Very good
James Fri, 14 June 2024
We were pleasantly surprised. Friendly...
Liked: The breakfast was great and eating area had plenty of space
Disliked: No complaints