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AustraliaBest Western Iowa - Lake Charles East Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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| 0.3 miles from Iowa centre |
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Thomas Thu, 13 February 2025
The staff was Great.
Disliked: There Tv channels were messed up.
Leoangel Mon, 27 January 2025
Enjoyed our quick stay here....
Liked: Very clean. Easy access fromHighway.
Disliked: Elevators were broken
Domenico Fri, 10 January 2025
Superb
Keyes Mon, 18 November 2024
Exceptional
Sharon Tue, 22 October 2024
Very good
John Mon, 30 September 2024
Exceptional
Maddalena Sat, 21 September 2024
Stop on the road
Liked: Comfortable bed.
Disliked: Breakfast
Joie Sat, 31 August 2024
Exceptional
Joie Thu, 8 August 2024
Exceptional
Melissa Mon, 15 July 2024
Pleasant
Liked: The day manager was amazing! Honestly she made up for the poor service we received the previous night.The breakfast was good.It was a small business area that was very accomodating.Lobby was decorated nicely.Again the day manager was amazing.
Disliked: The night manager when we checked in was awful.He was very friendly initially but his attitude changed quickly when I had a question about being double charged.Once from a preauth for the full amount.Another customer was also there with the same concern...The facilities are very nice but pets are allowed and it smells like dog urine time you walk in the door throughout the lobby.The rooms had a foul mildew odor.I was told it was because of the humidity.I was allowed to switch rooms and unfortunately the 2nd room smelled better than the first but still had a bad odor.
