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Best Western Inverness Palace Hotel & Spa eeee - 0745 127 3975
Best Western Inverness Palace Hotel & Spa, 8 Ness Walk, Inverness -0745 127 3975
Area: Inverness
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BOOK ONLINE OR CALL - 0745 127 3975
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2095 Ratings)
0.3 miles from Inverness centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Opposite Inverness Castle Best Western Palace Hotel & Spa is located on the banks of the River Ness. Only a 5-minute walk from Inverness city center this hotel offers a swimming pool leisure club spa and free WiFi parking is also available. Each room with attached bathroom at this independently owned hotel has a flat-screen TV radio and tea/coffee making facilities. All rooms also feature a private bathroom with a power shower and hairdryer. The accommodations is located in either Victorian properties or garden cottage. Some rooms overlook the castle and river. Guests have free use of the Palace Leisure Club & Spa's indoor pool sauna steam room and hot tub. Beauty treatments are available in Sleeping Beauty Spa and there is a modern on-site gym. The Brasserie offers informal lunch and evening meals while restaurant Eight on the River offers evening dining and a hot and cold breakfast buffet. In the refurbished River View Lounge you can enjoy afternoon tea sit back and relax with your favorite coffee as we We Proudly Serve Starbucks Coffee The Palace is just a 3-minute walk from riverside restaurants and bars and a 12-minute walk to the train station. The world famous Loch Ness is just a 15-minute drive from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` indoor pool
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Heated pool
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Swimming pool toys
` Board games/puzzles
` Electric vehicle charging station
` Pool cover
` Wine/champagne
` Fruits
` Personal trainer
` Kids' pool
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Accessible toilet
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)

Best Western Inverness Palace Hotel & Spa Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Margaret P, Ayrshire, visiting Eden Court Theatre Fri, 10 March 2023

Lovely room; good food; friendly staff and excellent facilities - pool etc. Great location. Was near to Eden Court and also handy for town centre and exploring the area.

Disliked: No complaints.

2.5

Fair - 2.5 out of 5

Mariano Tue, 15 April 2025

Passable

5

Exceptional - 5.0 out of 5

Heggie Mon, 14 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Louisa Mon, 14 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Amanda Mon, 14 April 2025

Superb

2

Disappointing - 2.0 out of 5

Albert Mon, 14 April 2025

Choose a b&b and avoid...

Liked: Positive: perfect location at the river, just 2 minutes from the city centre. Comfortable beds, quiet.
Disliked: Negative: unfortunately, lots of things. This is not a four star hotel. Rooms are of average size (they told us that we had an upgrade, I don't want to know what the original room looked like) and lack facilities, such as a safe and a small fridge. The bathroom is really very small, with a toilet squeezed behind the door.The worst however is the service. Nobody to help with luggage, an elevator where two people and their luggage hardly fit in, unfriendly staff at the reception (checkout was one word: "goodbye", not even asking how our stay was). Hotel parking is inconvenient, on two occasions our car was blocked by cars belonging to staff (!!). The biggest disaster was the breakfast: chaotic management, buffet virtually empty at 8:30, staff completely overwhelmed. And all because the evening before a bus with a travel group arrived (which you know will pop up at breakfast).Really poor value for money, it is way too expensive for what it offers.

3.5

Good - 3.5 out of 5

Martin Sun, 13 April 2025

Good

Disliked: Room far too hot even with radiators on and window open

3.5

Good - 3.5 out of 5

Derek Sat, 12 April 2025

Good

Liked: Location and staff were 1st class
Disliked: Very squeaky bedroom floor boards. Also there was a constant banging noise in the corner of the room I think it was coming from the spa below bedroom

5

Exceptional - 5.0 out of 5

Fiona Fri, 11 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Trista Fri, 11 April 2025

Staff made the trip most...

Liked: Room was great. Breakfast was excellent!

4

Very Good - 4.0 out of 5

Paul Thu, 10 April 2025

Great location, good breakfast, parking...

Liked: You’ll need to book an EV charge point. All slots filled by ICE vehicles. If you park in the cathedral car park, the hotel offers a cheap rate…not advertised anywhere…

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Best Western Inverness Palace Hotel & Spa 8 Ness Walk, Inverness