Lovely room; good food; friendly staff and excellent facilities - pool etc. Great location. Was near to Eden Court and also handy for town centre and exploring the area.

Disliked: No complaints.

Exceptional

Exceptional

Wonderful stay but there's definitely...

Liked: Room was spacious and bed was so comfortable! Loved the beautiful location to our coach drop-off point (near the Cathedral) Breakfast: Excellent spread, tasty too!
Disliked: We had dinner in the restaurant twice (felt that cost of the meals were a tad too expensive for the hotel's standards).Smallest lift on the planet must be the one this hotel had from the lobby to the rooms: only 1 person and 1 piece of luggage could fit in. We (hubby and I) had to make 2 rounds!I would like to suggest that a ramp be fitted at the front entrance to your hotel so that 1st time guests can use it to drag their heavy luggage up.

Great location and value for...

Liked: This hotel is in a great location and a short walk across the bridge to the centre of town. You can also take a lovely stroll along the river. We would have had a lovely view of Inverness castle but the castle and the hotel are both undergoing renovations unfortunately. The hotel is in a lovely building and they are clearly putting effort in to maintain and improve it.Our room was huge, we had a massive comfortable bed and loads of space. There was plenty of lighting, mirrors and sockets. We had some water, tea, nespresso coffee and even some shortbread biscuits left in the room. We had a great sleep and even though there is a street right outside we did not hear any noise. The shower in the bathroom was really powerful and the towels were good quality. The leisure facilities are lovely. The changing rooms were immaculate. The pool and jacuzzi were spacious. The gym looked very well equipped we just didn’t have time to make use of it as we only stayed for one night. There is free parking but it is limited - we luckily got the last space when we were checking in. Staff were really friendly and helpful as well - check in was very smooth.
Disliked: The windows are quite old so there is a build up of mould on some of the paint.The room was roasting and we could not completely turn off the radiator so we had to open the window to cool it down. The tv remote was quite dusty. The towel heater in the bathroom is very close to the toilet and very hot so we almost burned ourselves a few times. The lift is tiny and only fit one person with a suitcase. Something to be aware of if accessibility is a requirement for you.

enjoyable, despite poor supper

Liked: service, accommodation,room,location,breakfast very pleasant experince, good simple honest food
Disliked: 1st night had an evening meal....Fish and chips....diabolical.... fish cooked in very thick very brown batter,,,,chips clearly re.cooked both extremely greasy...salad sparse...did complain to staff member who offered a feeble apology..meal left after a bit of an attempt to eat...no further action as i did not want to spoil ambiance as was our wedding anniversary break , my husband "tolerated his scampi", and does not like to com[plain. Has to be said a young lady ordered same meal 30mins later and it looked amazing!!!!!!!...clearly i drew the short straw!!!!!

Exceptional

Liked: Excellent location, lively lobby bar, spa access
Disliked: No view because of the on-going facade reconstruction

Very good

Great stay

Liked: Very central.to city centre and eden court. Tentative staff, comfortable room and excellent breakfast.
Disliked: Nothing at all.

clean comfortable , average breakfast

Liked: nice well located hotel
Disliked: poor breakfast no imagination