Liked: Great place!

Passable

Liked: Location
Disliked: -Only 1 washcloth when first checked in. Had to go to desk to get.-No safe in room.-Bare minimum of towels - most places provide 4 of each per day.-Covid is over - daily room make up should be standard, not something that needs to be requested, then isn't done until after 3. -Hot tub didn't work-There were 2 empty beer cans in the planter by the pool on Monday when we checked in and they were still there Wednesday when we checked out- obviously they don't care about cleaning the pool area.

Not a good decision to...

Liked: Location OK.
Disliked: Room door did not work properly, we had to call staff for help but it did not work again the next day. Bath tower ran out. we had to re-use the wet tower We also found a cockroach-like bug beside the bed :(

Not the best stay we...

Liked: Relatively close to the places we needed to go to. Easy access to the freeways
Disliked: We were put in an old run down handicapped room. The shower head was broken, the toilet adapter was rusted, and the room was 4 feet from the ice machine which made noise 24/7

Exceptional

Liked: We stay here every time we visit our daughterits centerly located for usbreakfast is ok

Disappointed

Liked: Comfy beds. Nice location.
Disliked: I was there for 11 nights and they only serviced my room once. They only gave us 1 washcloth to start with. I had to scrounge almost every day to try to get more and most of the time they didn't have them. Always out of pool towels too so only got in pool once. The air filter in room was so dirty we got sick. When we left the room we felt better but every time we came back we got congested and were coughing and sneezing constantly.

Good

Liked: Staff was friendly, continental breakfast, good price
Disliked: Did not have enough blankets

Exceptional

Good value for money short...

Liked: Staff on reception extremely helpful with our room change request, beds very comfy! Room clean and tidy. Breakfast basic and self serve but included in price. No Wi-Fi in room first night but improved for second night.
Disliked: Bit more of a choice at breakfast other than that nothing

Unusual spoilers for a Best...

Liked: Comfortable bed. Really excellent breakfast.
Disliked: Being allocated an accessible unit was upsetting; cannot understand how this happened. Aircon noisy. WiFi not working. The real downer was the evening receptionist - surly, unhelpful, absorbed in her phone and seeing customers as an annoyance. In our view she was totally unacceptable as a receptionist and urgently needs some restraining.