Best Western Inn And Suites New Braunfels Guest Reviews
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2.8 miles from New Braunfels centre |
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Rochester Tue, 4 March 2025
Exceptional
J Mon, 17 February 2025
Superb
Lesley Wed, 12 February 2025
Not my favorite place
Liked: I was there for a dance competition and it was really close to the school
Disliked: The beds were very uncomfortable, they had a metal spring frame that made noise every time you move. The pillows were uncomfortable as well. Breakfast needs to be better with more options. The door to our room was very hard to close, we had to slam hard for it to close. You can hear the noise from outside, which i didn't like.
Janet Mon, 10 February 2025
Very good
Liked: The price and location were good. The grounds and room were clean. The breakfast was included. I loved that there was no carpet. The floors were clean.
Disliked: The heavy musty smell in the room. This may have something to do with the age of the facility. The bed was not at all comfortable. At breakfast, the milk was spoiled. When I reported it, they quickly replaced it. You get what you pay for.
Primo Fri, 17 January 2025
Exceptional
Liked: Was very clean
Nicole Fri, 10 January 2025
Would not go again.
Liked: It is a hotel.
Disliked: I didn’t expect much as far as the room and quality of the hotel itself but the customer service was horrible and that was very disappointing.
Bethrgarcia Mon, 18 November 2024
Exceptional
Inna Wed, 16 October 2024
Good
Amanda Sat, 7 September 2024
Passable
Liked: The room stayed cold
Disliked: the worst part was the smell in our room I had to use my perfume to mask it the entire time
Jim Mon, 29 July 2024
Superb