Poor

Disliked: I've booked and paid for parking but could not use it because it was too low for regular SUV.City tax included written on booking webpage and at the place they requested to keep to pay it.The same as the city tax, it was written to pay the room fee at the facility.however, after my reservation I've received weird an email about my reservation that I had to call them to understand they are asking for me to make a payment I front to finalise my reservation despite booking.com information.

A comfortable stay.

Liked: The location was just perfect for someone coming from the central railway station, the room was very clean and the staff was very kind and willing to help.The breakfast had a good variety of food.
Disliked: Nothing in particular.

Exceptional

Ok - not what was...

Liked: The room was nice - breakfast was good. Website and in room device still said it has a jacuzzi- it’s been out of commission for a year!! And sauna was not acceptable for a holiday destination - no costumes allowed. Staff at reception were rude and unhelpful accept for on our last day when the young lady was very helpful.
Disliked: Rude staff at reception - spoke over me to a German couple while I was asking a question then acted like I was a nuisance!

Very good

Bad

Liked: Breakfast
Disliked: Room, Cleanliness, Comfort

Exceptional

Very good

Liked: Location and room
Disliked: None

Not staying here again!

Liked: The gym was good for a hotel gym
Disliked: The front desk manager is incredibly rude, one night the there was a party till 3am - a number of hotel guests complained and we were told it would stop at 11pm, 3am and the disturbance was still going and the management just kept robbing us off.