Best Western Hotel Royal Guest Reviews
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1.3 miles from Malmo centre |
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Joakim Wed, 15 January 2025
Very good
David Tue, 14 January 2025
Convenient Stay in the Heart...
Liked: I had a pleasant stay at the Best Western Hotel Royal in Malmö. While the room was slightly on the smaller side, it was perfectly adequate for my one-night stay in the city. The location is excellent, situated right opposite Malmö Central Station and just a short walk from the city center, making it very convenient for exploring.The staff were absolutely lovely and went above and beyond when I mentioned I’d be leaving early and wouldn’t need breakfast—they kindly offered me a breakfast bag to collect from reception on my departure. This thoughtful gesture really made a great impression. Overall, a comfortable and convenient choice for a short stay in Malmö!
Disliked: There wasn’t anything I didn’t like about my stay at Best Western Hotel Royal in Malmö. The room, while slightly compact, was perfectly suited to my needs, and the location was ideal for getting around the city. The staff’s kindness and attention to detail truly made the experience enjoyable.
Harold Tue, 14 January 2025
disappointed
Liked: location of the hotel as always and the staffs....
Disliked: many times i experience something not in order every room i stay....standard or superior rooms it doesn't matter same situation.....light lamp bulbs not working, dusty rooms, furnitures were move up side down ( not in proper place after cleaning ) something missing esp no shampoo - soap, maybe staffs have forgotten to replace a new one and sometimes it's almost empty :( many things to notice after you entered some rooms A side or B side rooms in the building... the standard of cleaning is getting poorer..we must do something about it. BWH staffs should take action of it and the central BWH Danmark / Sweden should know about it also so they can recheck the hotel and do some visiting often esp in the summer and winter time when there's plenty of to clean and arrange things which were not in order.old shanpoo and soap holders on the walls should be removed if not using it anymore guests gets confused sometimes coz its empty...that gray square boxes liquid shampoo and soap holder should be removed in all rooms if they were still hanging in some rooms...many curtains were not in proper place, some were falling and some were broken....too much. its not worth it for the money you pay if the room was not properly in order while staying. BWH should be a place where you can relax after tiring travels and feeling safe and comfortable....staffs are nice and friendly the only problem is the housekeeping work for rooms before check in and after check outs...damage and broken things not working should be reported to reception for request engineering job to fix the small simple problems inside the room what guests concerns. 2 bulb lamps inside the toilet not working and same in the living room 2 bulb lamps too...i have requested shampoos and soaps for room 553 night staff. and received service for this matter. i hope electrician fixed yesterday the bulbs were not working iside room 553... 4 bulbs were out of order.thank you.
Tulbure Mon, 13 January 2025
City Center Comfort: Excellent Breakfast...
Liked: Every kind of breakfast you could think of: cereals with milk, yogurt, fruits, vegetables, sliced meats and spreads, jam, nuttela, white beans, omlette, bacon, sausages, cottage cheese, even waffles. My favorite part was the vitamin shots. There's coffee or tea available 24/7. The location is great, a few minutes from the train station and the hotel front has great views.Room and bathroom were clean (we booked a twin room). There are two radiators in the room, plus an electric radiator. Our room was very well heated, even though it was 0 degrees outside.
Disliked: There were large spiderwebs on the ceiling.
Jamal Mon, 13 January 2025
Exceptional
Liked: The staff very friendly and helpful
Disliked: No comment
Mukondeleli Sun, 12 January 2025
Definitely book them
Liked: It’s convenient & the location is perfect plus beautiful views
Disliked: The dinning area is compact
Anne Sat, 11 January 2025
Superb
Șerban Sat, 11 January 2025
Excelent!
Liked: The hotel was absolutely beautiful, immaculately clean, warm, and so inviting. A truly lovely place to stay , I felt right at home and couldn’t have asked for better hospitality. Highly recommended!
Disliked: I didn’t like because it was to perfect everything!
Charlotta Fri, 10 January 2025
Very good
Liked: Nice, cosy hotel with good service and great location.
Frankie Thu, 9 January 2025
Good