Best Western Hotel Royal Centre Guest Reviews
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1.0 miles from Brussels centre |
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Gábor Mon, 13 January 2025
Very good
Liked: The breakfast was delicious and plentiful and the area was clean and safe
Şengöz Mon, 13 January 2025
Very good
Alexandru Sun, 12 January 2025
Pleasant
Znk Sun, 12 January 2025
KÜFLÜ VE NEMLİ BİR ODA
Disliked: The rooms and bathrooms are very small. The most important problem is how they booked such a BAD room. I had a lot of work until the last day, I left in the morning and came back in the evening. But my asthma was getting worse. I couldn't check why. When I lifted the curtains when I was leaving on the last day, I found the source of the problem. The walls and even the ceiling under the windows were cracked, water was leaking, it was damp and moldy. That mold increased my allergic asthma and made it difficult for me to breathe. You will see in the photos. I didn't understand how they gave me such a bad room and why they didn't check it until now. When I reported the problem by e-mail, they asked me why I didn't check it before. They said why I didn't report it before, as if they were making fun of their duty to check, which is their duty. They acted as if checking the rooms was the customer's duty. It was under thick curtains and it never occurred to me during my busy work. In fact, the hotel should be penalized for this. When Booking reported this problem to the hotel, they didn't accept it. The photos are below. I condemn the irresponsible hotel management and complain about the hotel, which is not worthy of Best Western.
Lauren Fri, 10 January 2025
Recommend to stay
Liked: Comfortable Clean Friendly staff Good location
Disliked: NA
Yasaman Fri, 10 January 2025
everything was good
Liked: room not big but good for one or two
Disliked: not acceptable
Prash06 Mon, 6 January 2025
Good value hotel.
Liked: Clean rooms, good level of amenities. Complimentary water bottles (only 2, but they all count)Location is great too. Whilst not exactly in the centre, there is a tram that stops just next to the hotel. There's also plenty of restaurants and coffee shops close by. We recommend bark boy for coffee and cakes.
Disliked: Not much but the pillows on the bed were very small.Whilst the modern design of the shower is aesthetically pleasing, the lack of a shower door means that the floor around the toilet gets very wet. And a towel on the floor does little to dry it out.
Ricardo Sun, 5 January 2025
Very good
Salinga Fri, 3 January 2025
Superb
Liked: Excellent
Nasreen Fri, 3 January 2025
Passable
Liked: The breakfast was goodHotel concierge was friendly
Disliked: Bathrooms were extremely tiny.One of the rooms were very outdated with the headboard peeling and very old. Pillows were uncomfortable and not good