Best Western Hotel Hatfield Guest Reviews
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Alan, Norwich, visiting Marina Theatre Lowestoft Sun, 19 March 2023
Breakfast was excellent - all cooked food piping hot.
Liked: Breakfast.
Disliked: Room tired.
Linda Tue, 12 November 2024
Very relaxing
Liked: Prime location on seafront. Very friendly staff. Enjoyed my stay .
Disliked: The man who snored all night in adjacent room.
David Mon, 11 November 2024
A comfortable budget hotel. No...
Liked: The location is great. I was able to get a parking place for all except one night. (There was a function at the hotel on that night.) There was plenty of nearby on street parking.The room was comfortable, relative to the price.There was plenty of hot water for the shower.The budget redecoration of the room was bright.The considerable noise from the function downstairs finished promptly at midnight as promised.There was a good choice for breakfast.
Disliked: Room maintenance was not perfect. There was a light bulb in the four bulb fitting that was much dimmer than the others but this did not bother me at all.The budget redecoration of the room was clearly chosen to save money. but at the end of the day it was a low cost room. The corridor carpets were threadbare in several places.Waiters would only take breakfast orders from the inner part of the restaurant, and would not approach anyone in the outer part of the restaurant. This was not indicated when entering the restaurant and giving a room number.The full breakfast was not a large portion, but this did not matter as there were lots of other items to choose from the continental selection to make up for this.Continental breakfast items ran out several times during breakfast, but they were topped up --eventually!
Susan Mon, 11 November 2024
Exceptional
Karolina Sat, 9 November 2024
Just about ok
Liked: Staff were amazing so as location the look of the hotel from outside was great,very haunting and Gothic.
Disliked: As I booked only 1 night, I booked a single room, which was super small, bed is very uncomfortable- probably needs a new mattress and pillows as they are very flat and used. There were a lot of hairs everywhere- bed, pillows, bath. Towels probs need replacing as they are no longer white. My bin contained rubbish that belonged to previous guests. Also as it was a tiny room, it was very hot, I could not open my window as it was over the kitchen so it was not only loud but smelled of all the food in seconds. Restaurant run out of fish too.
Andrew Fri, 8 November 2024
Good
Liked: All of it staff and facilities were great
Disliked: There was no heating in the bedroom
Jenny Mon, 4 November 2024
Location was excellent
Liked: Helpful staff.breakfast was good.
Disliked: The plumbing in the bedroom didn’t work or in the bathroom very cold.
Jemma Sun, 3 November 2024
OK but not as described
Liked: Great location for sunrise and beach proximity
Disliked: Room was not the deluxe double shown on booking com website, hotel said they would decorate room with petals for our anniversary they didn't. When I tried to speak with reception staff they were just not interested and just defensive
Cherylle Sun, 3 November 2024
Good
Dean Sun, 3 November 2024
Exceptional
Samantha Wed, 30 October 2024
Not going again
Liked: Great location, good breakfast
Disliked: No heating, no hot water