Breakfast was excellent - all cooked food piping hot.

Liked: Breakfast.
Disliked: Room tired.

Exceptional

Good location and potential but...

Liked: Great location and has potential to be really nice, but is let down as below. Room was fine and had everything we needed.
Disliked: Restaurant and bar area were cold - a lot of the patrons were older and most were wearing jackets in the bar/restaurant (that should tell you something) - not warm and inviting at all. I’m a young guy that doesn’t feel the cold and even I felt cold there. We told the staff several times (at least 5 or 6 times) and nothing seemed to change. The next day we mentioned it again the staff said they were hot so they turned off the heating, sorry but it’s not about the staff who are busy working but the sitting patrons and it’s the middle of winter. Then ordering coffee was another story, ordered an Americano and was given a cappuccino - don’t drink milk so wouldn’t order a cappuccino, anyhow the staff argued about it and tried to say we ordered a cappuccino - this is not good customer service - just accept the mistake and move on. Anyhow the next day we were faced with sarcasm about the coffee… perhaps some further coffee training is needed. Shower hot water temperature was not hot enough.

Good

Liked: Location, free parking, ease of checking in, nice bar and restaurant, with a good menu. Great breakfast and really good staff.
Disliked: The building is a bit old and creaky and the rooms are a little small.

VERRY NICE ALL TIME

Liked: ALL
Disliked: ALL

Lovely local hotel

Liked: On seafront , car park near by , great staff.Lovely bar area and eating, good reasonable menu. Lovely food. Great entertainment party night Quick and easy check inRoom basic but comfortable and clean.
Disliked: This is an old building lots of steps up and down to some rooms, not a problem for us but could be if you were less mobile.Lift to the 2 floors.Small shower

the team were outstanding

Liked: the team at the hatfield were so friendly and out sea view was amazing
Disliked: nothing not to like

Great location and room

Liked: Nice spacious room. Shower was hot and powerful, cleanliness was spot on, nice friendly staff enabling easy check in and out, great location overlooking the sea. Was great to leave the window open at night listening to the waves. Highly recommend this hotel
Disliked: Nothing

Great hotel.

Very good