Best Western Heronston Hotel & Spa Guest Reviews
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Write a review
Eva Sat, 12 April 2025
Good
Graham Fri, 11 April 2025
Great big room, very welcoming...
Liked: Spa
Niall Thu, 10 April 2025
Good
Lindsey Wed, 9 April 2025
Exceptional
Liked: The rooms have been done to a very good standard
Christine Sat, 5 April 2025
Nice Hotel and facilities but...
Liked: Location , facilities gym and swimming pool area .
Disliked: The breakfast first day was great . Second day weekend buffet was a disaster . 9.30 booking so an hour left , no fried eggs ,scrambled eggs , hash browns , beans waited 20 minutes to be provided then no plates .
Addis Thu, 3 April 2025
Good
Liked: It was a shame the jacuzzi wasn't working heard it haven't been in working order for over 3 months .Whilst having a drink in the bar noticed the barman had a lot of running about to do so sometimes you was waiting over five minutes to be served whilst there no one behind the bar to serve.But overall had a really pleasant stay and will book again in the future.
Stewart Thu, 3 April 2025
Room was great will come...
Liked: Room was great and staff were brilliant
Disliked: Jacuzzi and steam room were not working and kids running up and down corridor between 9 and 10.30 pm
Elliott Sun, 30 March 2025
Passable
Kim Thu, 27 March 2025
Good
Liked: Room was lovely, breakfast was good, staff were pleasant.
Disliked: There wasn't a standalone shower - just one that attached to the bath taps.
Rebecca Wed, 26 March 2025
Best western
Liked: The pool was lovely and peaceful and staff were very attentive
Disliked: Small menu choices, breakfast stuff wasn't topped up but it was close to last time slot