Best Western Henrietta Inn & Suites Guest Reviews
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7.1 miles from Henrietta centre |
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Cindy Sat, 2 November 2024
Exceptional
Patricia Sat, 2 November 2024
Pleasant stay
Liked: Staff very friendly
Disliked: Location
Joe Fri, 25 October 2024
Good
Liked: Quite Easy in & easy out to get back on the road.
Disliked: Showing it’s age
Sandra Mon, 26 August 2024
Wasn’t very pleased with my...
Liked: I had a bad experience 2 years ago at this location and was disappointed to discover the same lady working there, her attitude upon my arrivals could only be described as a being bothered by having to check me in. I never made a reservation for Sunday, my check out date was Saturday morning, but my reservation til this day states Sunday. The clerk who processed my check in never gave me a copy of my receipt and when I requested my own copy, none was received. The heat advisory was so excessive that my husband felt it would be better to leave just as the day temperature was starting its decline. I also left at 7:38 pm because my drive was not going to take as long as my husband’s drive, but I still had to endure the heat advisiory on my drive home. When I asked for credit because of the heat advisory, the Manager blew me off. He also stated that in future I should never use Booking.com online, to call him directly and he would allow me to use the room he reserves for himself at the motel. That sounded kind of peculiar but I just wanted to know.
Disliked: I specifically requested a king sized bed, and had that room reserved, but in the 25 minutes it took me to drive from the Best Western in Bowie to the one in Henrietta, they had given my room away, and in was put into a room with 2 double beds! My husband did not sleep well and neither did I. Not happy guests whatsoever!!!
Jessica Tue, 13 August 2024
Strange experience, Fixed by front...
Liked: The second room we got was a normal hotel room. If not for the first room experience it wouldn’t have been so bad.
Disliked: Walked into the first hotel room and there was a very sour smell. We checked under the bed and there was a pile of dirty laundry, a laundry basket, and the laundry was smelly and had flies in it. I went to the front desk and was immediately given a new room (Thank You). The train whistle blows throughout the night and if you’re on the traffic side of the hotel, expect noise from the semis.
Goad Mon, 5 August 2024
Superb
Liked: It was very comfortable. Breakfast was amazing
Disliked: The smell of the lavender cleaner was really strong
Lanette Tue, 30 July 2024
Not a very good stay...
Liked: Location
Disliked: The pool was dirty and nasty looking there were bugs in the room
James Mon, 22 July 2024
Exceptional
Liked: The grounds were very well manicured and inviting. He staff was very polite and gracious. The room was impeccably clean and furnishings were beautiful. The well in shower was a plus for this senior citizen
Kay Mon, 15 July 2024
We enjoyed our brief stay...
Liked: The location was fine . We had a hard time locating the hotel. The room was comfortable and quiet. We enjoyed visiting the Pecan Shed next door.
Disliked: We wish the pool had been open.
Doug Mon, 8 July 2024
Pleasant
Liked: They did have breakfast eggs, sausage,biscuits, gravy and waffle
Disliked: They advertised pool and hot tub on website which is not available and hasn't been for a few years. I wouldn't have reserved the room had I known that.