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Best Western Helena - Capitol Hotel eef - (888) 406-7656
Best Western Helena - Capitol Hotel, 1714 11th Avenue, Helena, MT -(888) 406-7656
Area: Helena
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3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (642 Ratings)
1.4 miles from Helena centre
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Hotel Description
This property is adjacent to a casino with slot machines and restaurant, which serves American cuisine and offers guests a daily hot breakfast. Coffee makers and work desks are standard in the rooms at the Best Western Helena - Capitol Hotel. The rooms also cable TV and wake up service is available from the front desk. The property offers an airport shuttle to the Helena Regional Airport, which is 2 miles from the motel. Best Western Helena - Capitol Hotel is 2 miles from Carroll College. The property is within a 15-minute walk of downtown Helena, which features shopping, dining and entertainment.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
Other Amenities
` Casino
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Fishing
` Hiking
` Bowling
` Snack bar
` Wheelchair accessible
` On-site parking
` vending machine
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Horseback Riding
` Off-Site parking
` Restaurant(s)
` English
` Happy Hour
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Grocery delivery
` Food delivery
` ATM or cash withdraw on site
` Complimentary drinking water
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)

Best Western Helena - Capitol Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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3.5

Good - 3.5 out of 5

James Sat, 19 April 2025

Good

Liked: Very clean room.

4

Very Good - 4.0 out of 5

Jessica Wed, 16 April 2025

It was pleasant

Liked: I liked the free breakfast. The bed was really nice and the room stayed nice and cool.
Disliked: There was no bottled water in the vending machine or at the front desk to buy. And I thought best western always had swimming pools.

3.5

Good - 3.5 out of 5

Rodney Fri, 11 April 2025

Good

5

Exceptional - 5.0 out of 5

Thomas Wed, 9 April 2025

I was a great two...

4

Very Good - 4.0 out of 5

Lori Tue, 1 April 2025

Overall very clean & great...

Liked: Very clean and great staff. Good ammenities in room - especially the tea Kpods! Honored my request to be a short walk from parking as I have a disability. Unfortunately, that put us right next to a stairwell & right off the lobby. Noise wasn't awful but we did hear tromping on the stairs and voices in the hall in the morning as everyone walked by to check out. However, I don't fault them as I never asked for a quiet room! My only negative was we had to walk clear to the other end of the building to get to their designated dog walk area. The building is surrounded by concrete with only a tiny patch of grass at the back. Kinda defeated my "near a door so I don't have to walk so far." (They knew I was bringing a dog.) Overall, great and very clean place. Right next to Benefis Specialty Clinic and near multiple fast food options. We got free breakfast coupons but didn't use them as I had an early appointment.

5

Exceptional - 5.0 out of 5

Jack Fri, 28 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Aaron Tue, 18 March 2025

Very good

4.5

Wonderful - 4.5 out of 5

Matt Sun, 9 March 2025

Superb

3.5

Good - 3.5 out of 5

Dennis Tue, 4 March 2025

A long night.

Liked: Location and condition of property.
Disliked: The bed and pillow were very uncomfortable. The mattress was hard and the pillows are like balloons you can’t adjust or fluff them. 1 is not enough, 2 are too much. The TV was hard to figure out and there is no instructions.

4

Very Good - 4.0 out of 5

Lesley Mon, 3 March 2025

It worked well for our...

Liked: Convenient location, good breakfast at connected separately operated restaurant, comfy bed
Disliked: The one queen bed room was rather small…had not expected or experienced at other properties. We made it work though. Shower was not so good-weak spray.

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Best Western Helena - Capitol Hotel 1714 11th Avenue, Helena, MT