Best Western Helena - Capitol Hotel Guest Reviews
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1.4 miles from Helena centre |
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James Sat, 19 April 2025
Good
Liked: Very clean room.
Jessica Wed, 16 April 2025
It was pleasant
Liked: I liked the free breakfast. The bed was really nice and the room stayed nice and cool.
Disliked: There was no bottled water in the vending machine or at the front desk to buy. And I thought best western always had swimming pools.
Rodney Fri, 11 April 2025
Good
Thomas Wed, 9 April 2025
I was a great two...
Lori Tue, 1 April 2025
Overall very clean & great...
Liked: Very clean and great staff. Good ammenities in room - especially the tea Kpods! Honored my request to be a short walk from parking as I have a disability. Unfortunately, that put us right next to a stairwell & right off the lobby. Noise wasn't awful but we did hear tromping on the stairs and voices in the hall in the morning as everyone walked by to check out. However, I don't fault them as I never asked for a quiet room! My only negative was we had to walk clear to the other end of the building to get to their designated dog walk area. The building is surrounded by concrete with only a tiny patch of grass at the back. Kinda defeated my "near a door so I don't have to walk so far." (They knew I was bringing a dog.) Overall, great and very clean place. Right next to Benefis Specialty Clinic and near multiple fast food options. We got free breakfast coupons but didn't use them as I had an early appointment.
Jack Fri, 28 March 2025
Exceptional
Aaron Tue, 18 March 2025
Very good
Matt Sun, 9 March 2025
Superb
Dennis Tue, 4 March 2025
A long night.
Liked: Location and condition of property.
Disliked: The bed and pillow were very uncomfortable. The mattress was hard and the pillows are like balloons you can’t adjust or fluff them. 1 is not enough, 2 are too much. The TV was hard to figure out and there is no instructions.
Lesley Mon, 3 March 2025
It worked well for our...
Liked: Convenient location, good breakfast at connected separately operated restaurant, comfy bed
Disliked: The one queen bed room was rather small…had not expected or experienced at other properties. We made it work though. Shower was not so good-weak spray.