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Best Western Heartland Inn eef - (888) 323-5826
Best Western Heartland Inn, 1416 Broadway Avenue East, Mattoon, IL -(888) 323-5826
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BOOK ONLINE OR CALL - (888) 323-5826
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (134 Ratings)
2.6 miles from Mattoon centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Best Western Heartland Inn is offering accommodations in Mattoon. This 2-star hotel offers a shared lounge and a 24-hour front desk. The hotel features family rooms. All guest rooms will provide guests with a fridge. The hotel offers a buffet or American breakfast. Best Western Heartland Inn has a sun terrace. University of Illinois-Willard Airport is 43 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Best Western Heartland Inn Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Jorge Fri, 3 January 2025

Very good

3.5

Good - 3.5 out of 5

Deborah Mon, 9 September 2024

It was fair, Could have...

Liked: The staff were friendly and helpful. They were always willing to address our needs.
Disliked: The bathroom door wouldn't close. Had to ask for a blow dryer for the bathroom. The lounge chair was not comfortable. Suggest a better chair that was comfortable.. Had to ask for more pillows so we could prop up in bed to get a comfortable sitting place. There were black beetles all over the room and in the bathroom and spiders in the corners building nests.

3

Pleasant - 3.0 out of 5

Justin Sat, 17 August 2024

Pleasant

2.5

Fair - 2.5 out of 5

Costello Fri, 12 July 2024

Passable

Liked: good
Disliked: cleanliness of room & bathroom

3

Pleasant - 3.0 out of 5

Robert Thu, 13 June 2024

We will not be back...

Liked: The breakfast was decent.
Disliked: The door labeled exit would not open as should. We were told to exit thru the stairwell (meaning exit through two more doors). The stairwell was being renovated and there was drywall nearly blocking that exit. We could use this exit to enter, but the carpet was also loose resulting in a tripping hazard. Also, we reserved this property because of the pool. It was not open, yet was not transparent about that amenity on booking. The hot water in the breakfast room came out dingy brown, not clear. The juice was watered down. The extra lock on the door in our room was broken. There is dry cement in the hallway. Probably one of the worst locations we’ve reserved thru booking.

5

Exceptional - 5.0 out of 5

Tara Thu, 6 June 2024

Exceptional

2.5

Fair - 2.5 out of 5

Guy Sun, 2 June 2024

We were there for work...

Liked: Price, breakfast was good.
Disliked: They are trying, I needs some eyes to detail, paint, trim work, tiles in bathroom. Drain work the room’s smell like old water.

0.5

Poor - 0.5 out of 5

Anonymous Sat, 18 May 2024

Liked: Nothing
Disliked: The room had a wet dog smell, the shower was difficult to get working, there was NO hot water, there was mold in the bathroom, and the room was damp.

4

Very Good - 4.0 out of 5

Happiness Thu, 16 May 2024

Very good

0.5

Poor - 0.5 out of 5

Peter Wed, 10 April 2024

Liked: Nothing
Disliked: We booked a king bed with a sofabed room. The room did not have a sofabed. The hotel advertised it had a swimming pool. The pool had no water. The lobby smelled and the room was dirty.

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Best Western Heartland Inn 1416 Broadway Avenue East, Mattoon, IL