Best Western Greater London Guest Reviews
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Marilyn Sat, 2 September 2023
Comfortable very clean had all the necessary
Liked: Comfortable, clean
Disliked: Breakfast
Marilyn Sat, 2 September 2023
Comfortable very clean had all...
Liked: Comfortable, clean
Disliked: Breakfast
Zahid Thu, 3 August 2023
Exceptional
Zahid Thu, 3 August 2023
Superb
Adam Sun, 18 June 2023
Price point did not justify the poor experience.
Liked: Staff were friendly and helpfull
Disliked: No airflow. Room was baking hot with no AC or ventilation. Struggled to sleep both night we were there and my partner suffered breathing difficulties due to the excessive heat. Lights didn't work, and shower was stone cold on our second morning.
Adam Sun, 18 June 2023
Price point did not justify...
Liked: Staff were friendly and helpfull
Disliked: No airflow. Room was baking hot with no AC or ventilation. Struggled to sleep both night we were there and my partner suffered breathing difficulties due to the excessive heat. Lights didn't work, and shower was stone cold on our second morning.
Sairah Tue, 6 June 2023
very lovely and welcoming staff especially petra at reception, but overall not the experience we expected sorry to say!
Liked: we wer upgraded to suites and moved to a hotel that had parking right in-front of the property! the staff wer amazing x
Disliked: the parking was promised to us but we didnt get it every day! we were there for a wedding and were assured we have allocated parking but when we came home late on the night our spaces were taken! we had 3 children and 9 of us all together so u can imagine i was not happy! my brother had to park on yellow lines and wake up before 7:30am to move the car which he did! this was not appreciated as we already had such a late night due to traffic after the wedding. we also paid for breakfast included when we booked in december last year. when we got there we were told there were only grab bags available. the first morning we went to get them there was nothing in there the children would eat, bread but not toasted and a croissant which was brown. yogurt a piece of fruit and 2 cold boiled eggs! we did not enjoy it and ended up having to go out to get breakfast every day which cost alot more! things like milk and cereal for the kids and just bagels and things for us. if we didnt have the kids i wouldnt have minded but it was hard with them. the staff were amazing but overall not the experience we expected.
Sairah Tue, 6 June 2023
very lovely and welcoming staff...
Liked: we wer upgraded to suites and moved to a hotel that had parking right in-front of the property! the staff wer amazing x
Disliked: the parking was promised to us but we didnt get it every day! we were there for a wedding and were assured we have allocated parking but when we came home late on the night our spaces were taken! we had 3 children and 9 of us all together so u can imagine i was not happy! my brother had to park on yellow lines and wake up before 7:30am to move the car which he did! this was not appreciated as we already had such a late night due to traffic after the wedding. we also paid for breakfast included when we booked in december last year. when we got there we were told there were only grab bags available. the first morning we went to get them there was nothing in there the children would eat, bread but not toasted and a croissant which was brown. yogurt a piece of fruit and 2 cold boiled eggs! we did not enjoy it and ended up having to go out to get breakfast every day which cost alot more! things like milk and cereal for the kids and just bagels and things for us. if we didnt have the kids i wouldnt have minded but it was hard with them. the staff were amazing but overall not the experience we expected.
Ali Tue, 20 December 2022
Good
Kimberly Tue, 20 December 2022
Perfect