Check in was easy; stay was comfortable; nice clean room; big bathroom; would stay there again.

Liked: Very clean; mostly quiet; breakfast was okay.
Disliked: Some noise from fellow guest in the morning at 4 am.

We had a great stay. Friendly staff, both at the bar side and the hotel. Would stay again if had to go to Buffalo again.

Liked: Great stay.

Liked: Room was very clean.
Disliked: Was not aware of the hotel dining.

We really enjoyed the stay at the Best Western Inn. The room were very clean and the staff was very pleasant and helpful. The bed was extremely comfortable. We would definitely stay again. Thanks for a great stay.

Liked: We were satisfied.
Disliked: I wished they served a warm breakfast.

Comfortable accommodating and will stay...

Liked: Clean friendly staff
Disliked: No complaints

Pleasant

Liked: Clean room. Comfortable bed.
Disliked: Outside Door D by my room was broken, Anyone could just walk in! Room was cold. Everyone in my party ( 14rooms), complained. The heat would not go up no matter how we tried. It was 22 degrees outside with a broken outside door.

Passable

Exceptional

Exceptional

Liked: Staff was amazing.

Exceptional

Very good

Liked: The room was very clean and the staff was super friendly and accommodating. I was surprised and the huge breakfast selection. Well done.
Disliked: The rooms could use some updating, but were very clean.

Frozen

Liked: The room was sufficient
Disliked: It was cold! There was insufficient heat. The heater would make awful noise but would stop if tapped then start again. Not a good experience!

Cheap management.

Liked: It was clean.
Disliked: I didn’t like anything about this property. The heat Air Force was not sufficient for the room . No napkins on breakfast table . The staff were very cheap.No lock on bathroom door.