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Best Western Galena Inn & Suites eef - (888) 323-5826
Best Western Galena Inn & Suites, 9923 W Us Route 20, Galena, IL -(888) 323-5826
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (547 Ratings)
1.1 miles from Galena centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Best Western Galena Inn & Suites is located in Galena, within 16 miles of Diamond Jo Casino and 5.3 miles of The General at Eagle Ridge. With free WiFi, this 3-star hotel offers a 24-hour front desk. The property has a year-round outdoor pool, indoor pool, hot tub and shared lounge. The hotel has a sun terrace. Guests at Best Western Galena Inn & Suites will be able to enjoy activities in and around Galena, like skiing and cycling. Popular points of interest near the accommodation include Belvedere Mansion, Galena Historic District and Galena-Jo Daviess County History Museum. Dubuque Regional Airport is 22 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Skiing
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Fishing
` Canoeing
` Hiking
` Mini golf
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` Family Rooms
` Fireplace
` Free Wi-Fi
` Horseback Riding
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Ticket services
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Bicycle rental (charges may apply)
` Xerox/fax in business center

Best Western Galena Inn & Suites Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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2.5

Fair - 2.5 out of 5

Teri Sun, 9 March 2025

Passable

3

Pleasant - 3.0 out of 5

Joseph Sat, 8 March 2025

Loved the area, but we...

Liked: The themed room was awesome.
Disliked: It was a little rough and in need of maintenance and repairs.

4

Very Good - 4.0 out of 5

Chambers Tue, 18 February 2025

Very good

Liked: Price of the room
Disliked: The pool was to cold

3

Pleasant - 3.0 out of 5

Sisco Sun, 16 February 2025

If you want to stay...

Liked: I like the easy access and good stqfffing sf the property it was very quite which was nice and I felt very secure here
Disliked: I didn’t like that the Rome room shower didn’t work or the main bed lights in the room some of the electrical was very hard to work and that seems like it could potentially later lead to safety issues.

5

Exceptional - 5.0 out of 5

Katie Mon, 3 February 2025

We would def come again.

Liked: The hotel was clean and the employees were great.
Disliked: More diabetic friendly breakfast items. Sunday the only protein I could have had was eggs…. The other days had sausage avail too but sunday it was replaced with biscuits and gravy.

2

Disappointing - 2.0 out of 5

Jimmy Tue, 28 January 2025

Disappointing

4.5

Wonderful - 4.5 out of 5

Richard Tue, 21 January 2025

Superb

Liked: Clean room. Nice staff. Excellent breakfast.

3

Pleasant - 3.0 out of 5

Kristina Sun, 19 January 2025

Pleasant

4.5

Wonderful - 4.5 out of 5

Richard Thu, 16 January 2025

Superb

Liked: Room was very comfortable. Excellent breakfast. Price was reasonable.

5

Exceptional - 5.0 out of 5

Maritza Sat, 28 December 2024

Exceptional

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Best Western Galena Inn & Suites 9923 W Us Route 20, Galena, IL