Best Western Executive Inn Kenosha/Pleasant Prairie, Kenosha

Front staff were great. Very helpful and kind. Best stay everytime I'm there!

Disliked: None.

Liked: Great location; clean; many amenities.

I would stay there again.

Liked: The room was great.
Disliked: None.

It was a very good experience.

Liked: Clean; great location for a concert at the Brat Stop; breakfast was included in the room rate; staff was friendly.
Disliked: You could only enter the hotel through the front door - we were told the other/side door entrance had been broken for a while.

Exceptional

Nighttime circus

Liked: Location
Disliked: The night spent here was the worst in 40 years. I was on the first floor in a room approved for pets. At 10;00 pm, fighting started in our hallway. There were doors slamming and raised voices until 4 a.m. When we went for breakfast, they had just gone through and ate all the food. I asked to speak to a manager but of course not there and had no idea when they were coming. The gentleman working when I checked in was extremely pleasant.

Superb

Very good

Fine, but clientele seemed to...

Liked: Basic breakfast. No daily variety. Had sausage patties one day, links the next. Repeat.
Disliked: Staff/guests smoking right outside entrance—so you walk through a cloud to get out. Trash piled up near the only garbage can in the hall-which was too small and the opening too small, so everyone’s garbage ended up spilled all over the floor. Just about got high due to the marijuana smell in hallways. Sign on the marquee saying “rates for business and construction workers” should have alerted us that some guests were long-term (read apartments).

Good

Liked: The rooms were very nice and clean. The staff was very friendly. They had a decent breakfast selection.
Disliked: Staff was friendly but not readily available. We arrived very late into the night and it took several times ringing the bell to get someone to the front desk. During the breakfast we had to wait a really long time to find someone to make more eggs and refill utensils and napkins. Some guests just started searching through cabinets to find napkins.