NBA basketball excellent; Best Western motel very close to basketball and their overall service was very good.

Liked: Breakfast and service excellent.
Disliked: None.

Liked: Excellent service.

We attended a concert at US Airways Center and decided to stay in town that night. The hotel was clean and comfortable. They said it is walking distance to US Airways Center, but when it is 100 plus degrees, the walk can be a little long! We called the front desk and had a van take us to US Airways for only $5!! It worked out perfect.

Liked: Good quality for the price.
Disliked: None.

This is a great, reasonably priced hotel for a business stay in downtown Phoenix. Close to good restaurants, right at the edge of downtown. I felt safe walking in the area. The staff was very friendly and really went out of its way to help. Quiet and very clean. I will stay here again!

Liked: Quiet, clean and staff was fabulous.
Disliked: Didn't like the door keys - I kept getting locked out.

Great stay in downtown Phoenix!

Liked: Rooms were very large! Perfect for our group of 5!

Exceptional

Good

Liked: Location
Disliked: No Parking street lights in back of building

Short

Liked: Normal
Disliked: Had to pay for parking also for the price of the room for one night, was too much

Superb

OK

Liked: THE LOBBY ENTRANCE ONLY ONE
Disliked: THE LOBBY ENTRANCE ONLY ONE

Very good

Liked: Very helpful friendly staff. Candy was great. Food was good, everything was clean.
Disliked: Sofa bed was very old and not usable

Exceptional

Very comfortable, clean and well...

Liked: The beds, bedding and pillows were the absolute best! Room was a great size!
Disliked: Didn't like the fact that the washroom doors for the pool/spa were always locked and that you had to go to reception for a key while dripping wet and having to go very urgently. This was a very poor set up.Suggestion: get a door handle installed with key pad for your guests!!