Very good

Exceptional

Pleasant

We’ll definitely be back

Liked: Big spacious rooms, friendly staff, great location, close to the beach, restaurants and Safeway

Very good

Very good

Disliked: Breakfast was somehow limited as most of if was sweet and lacked salted options

Very good

Liked: Location, bed was comfortable
Disliked: Heating, air conditioning unit very noisy

Exceptional

Liked: It was clean and the customer service was great

Clean rooms, but WiFi, TV,...

Liked: - Great evening staff. They were welcoming and professional about the breakfast situation, which did help feel better about the issues.- Very clean rooms.
Disliked: - Unreliable WiFi.- TVs misleading. The remote had a Netflix button, but the apps aren’t installed. The hotel did provide an HDMI cable to use your own device.- Breakfast issues every morning. The hot water dispenser only had lukewarm water. Power kept going out in the breakfast area, so no waffles or other freshly made hot items. On the first morning, staff offered to microwave some pancakes, which was nice. On the second and third mornings, same power issue, and I didn’t see any alternatives provided. There were upset guests and it seemed staff didn’t know what to do.- Lack of engagement at checkout. The front desk didn’t ask if our stay went well or invite any feedback. I get that this is a Best Western, but still—basic hospitality matters.