Best Western De Anza Inn Guest Reviews
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2.4 miles from Monterey centre |
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Taylor Thu, 6 March 2025
Very good
Christen Thu, 6 March 2025
Exceptional
Aleksandr Wed, 5 March 2025
Pleasant
Tony Sun, 2 March 2025
We’ll definitely be back
Liked: Big spacious rooms, friendly staff, great location, close to the beach, restaurants and Safeway
Apple Thu, 27 February 2025
Very good
Martin Tue, 25 February 2025
Very good
Disliked: Breakfast was somehow limited as most of if was sweet and lacked salted options
Edward Thu, 20 February 2025
Very good
Liked: Location, bed was comfortable
Disliked: Heating, air conditioning unit very noisy
Ligare Tue, 18 February 2025
Exceptional
Liked: It was clean and the customer service was great
Dmitriy Mon, 17 February 2025
Clean rooms, but WiFi, TV,...
Liked: - Great evening staff. They were welcoming and professional about the breakfast situation, which did help feel better about the issues.- Very clean rooms.
Disliked: - Unreliable WiFi.- TVs misleading. The remote had a Netflix button, but the apps aren’t installed. The hotel did provide an HDMI cable to use your own device.- Breakfast issues every morning. The hot water dispenser only had lukewarm water. Power kept going out in the breakfast area, so no waffles or other freshly made hot items. On the first morning, staff offered to microwave some pancakes, which was nice. On the second and third mornings, same power issue, and I didn’t see any alternatives provided. There were upset guests and it seemed staff didn’t know what to do.- Lack of engagement at checkout. The front desk didn’t ask if our stay went well or invite any feedback. I get that this is a Best Western, but still—basic hospitality matters.
Daniel Sat, 15 February 2025
we really enjoyed it.
Liked: breakfast was excellent. room was very clean. Pretty quiet.LOVED the Coy pond in the lobby. .