Staff were exceptional and made...

Liked: did not eat breakfast
Disliked: The mattress was too hard, and the little pillows were too small and hard as stone

Exceptional

Liked: Excellent

Exceptional

I would stay here again

Liked: Polite staff, beds were comfortable

Exceptional

We checked in and immediately...

Liked: There was nothing to like about the hotel or the experience with the unprofessional staff. The room smelled like death.
Disliked: I did not like the condition of the hotel. It was not clean and smelled terrible. It is not a family hotel. My children did not feel safe and our service dog was all over the room sniffing. The manager hung up on us when we called to request our refund and she stated we stayed at the hotel. She called us liars. We had checked in and then immediately checked back out. The front desk had told us that we would be refunded and to contact Booking. We did that and the Motel manager lied to Booking. So unprofessional and dishonest. This is a hotel for hookers I believe. I filed a complaint with Best Western Corporate offices.

Not worth my money

Liked: Not much it felt and looked like a motel.
Disliked: Everything. The value for the money was terrible, the staff was non existent, and the every guest seemed to live there. And the pool was closed

Very good

Very good