Nice stay and accommodating to allow checking in earlier; the downfall of this room we stayed in was that the tap for the shower, where you changed from bath to shower was falling out of the wall. Could use some maintenance especially for a king bed suite. Check out was stated as 11;30 on the booking but we where told that check out is at 11:00. Overall it was a good stay, but you need to better maintain your rooms.

Liked: Nice comfortable bed and pillows; close to venue.
Disliked: The shower was literally falling apart; check out time was not the same as previously agreed upon on booking.

Staff was great; room was nice and clean and welcoming. Would stay at this hotel again. Thank you all!

Disliked: Nothing was bad at all.

I have stayed here twice this year and would stay again.

Liked: Staff were all very friendly and helpful.
Disliked: There were adjoining doors to another room and the people were very loud.

Passable

Exceptional

Exceptional

Staff were shocking ! Swearing...

Liked: The fact it had a pool and breakfast

Exceptional

Passable

Worst hotel stay, have stayed...

Liked: The front desk man was new which came in unhelpful since he was left alone. However he was very kind.
Disliked: Breakfast on the weekend ends at 9:30am instead of 10am like a lot of other hotels. The website we booked on showed the facility had a jacuzzi tub in the room, which is why we booked it, however it did not have one. Apparently all those rooms were booked up but the hotel seemed eerily empty. The hotel doesn't even have a jacuzzi. Won't be staying with this chain again. The front desk staff was one man, who was only on his second day and didn't know how he could help us. Hotel was going through renovations with large amount of boxes in the front entrance.

Superb

Pleasant

Liked: Clean and friendly staff
Disliked: Cold poolNo dental kitThe reception is under renovation