Best Western Carlton Suites Guest Reviews
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1.9 miles from Homewood centre |
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Bobbie T, Honolulu, visiting Hoover Metropolitan Stadium Tue, 27 May 2014
Liked: Clean room; free WiFi; good customer service.
Emma C, Waynesboro, visiting Iron City Birmingham Tue, 6 May 2014
Very nice hotel with exceptional and professional service. Will definitely stay there again :-)
Ocean Fri, 28 March 2025
Decent
Liked: Smoke smell other than that it was pretty decent
Johnetta Fri, 28 March 2025
Very good
Liked: Mostly everything
Disliked: N/A
Russ Fri, 28 March 2025
Exceptional
Baggott Thu, 27 March 2025
Very good
Liked: The staff is so welcoming, breakfast nice, room clean and bed & pillows, comfy! It was inexpensive and perfect for en route somewhere, right off I65. Thank you Best Western.
Alexis Wed, 26 March 2025
Exceptional
H Mon, 24 March 2025
TERRIBLE- Our car was stolen
Liked: This is usually our go to. We have stayed her multiple times over the last 3-4 years. This time.. WE HAD A TERRIBLE EXPERIENCE. I CAN'T SAY ANYTHING WAS GOOD.
Disliked: Our car got stolen overnight. We walked out to a different car parked where we had parked the night before and glass all over the ground beside where we were parked. Someone busted the back window and used some sort of transmitter to crank the car and drove out in it. Of course, they had no cameras on that side of the building but had a camera up front that caught the Tahoe being driven out at 1:40 AM. We ended up having to rent a car to get home, almost $400. Then asked about refunding ONE night of our stay. We stayed multiple nights. The manager refused and stated they were not responsible (which I do understand, but I wasnt asking for the whole trip to be refunding.. just ONE night). Booking.com did end up refunding $52, but that was NOT the property because they REFUSED. We felt unsafe the rest of our stay and didn't sleep, in fear that something else would get stolen. Not to mention, the beds are the VERY UNCOMFORTABLE. It was like sleeping on a piece of warped plywood. 10/10 WOULD NOT RECOMMEND!!
Joann Sun, 23 March 2025
Clump of hair on bathroom...
Liked: Breakfast selection was not great
Disliked: Better selection of food
Branden Sun, 23 March 2025
Poor
Liked: Size of room
Disliked: Pool was filthy dirty
Christy Fri, 21 March 2025
Everything was wonderful
Liked: It was clean and staff nice
Disliked: Did not have any
Kahra Thu, 20 March 2025
Passable