Comfortable room.

Liked: Very good, friendly service.

Great overnight stay, good customer...

Liked: Nice clean room, comfy bed and excellent breakfast. Staff were helpful. Good location

Disappointing

Amazing place to stay one...

Liked: Plenty of space and clean, and staff was very friendly
Disliked: Nothing much to not like

Went with a group of...

Liked: Staff were friendly and accommodating, all rooms were clean, breakfast was great.
Disliked: Car park is a little small for the size of the premises.

was ok. staff very nice....

Liked: location and view
Disliked: needs a bit of updating.

Awful hotel, should be renamed...

Liked: Really struggling to think what I liked about this hotel? Other than the fact that I 'like' the fact I would NEVER return!
Disliked: Should be renamed 'Worst Western Carlton Hotel'. Should have seen the 'signs' when I was asked to sign a disclaimer on checking in stating that some rooms have a step up into the bathroom. This is actually about a 2inch step which is a definate trip hazard - many people must have complained, we ended up placing a white bath mat from the bedroom into the bathroom to warn us! The smell on entering the room was disgusting - strange one to describe, like plastic and very fumey?? I was worried that it could be toxic but we were in a rush to get out so we didn't ask for a change of room. The TV was set up all wrong you could not see the bottom part of the screen and as it was a generic remote control this couldn't be amended. It kept losing the signal after a few minutes. We came home around 10.30 and the smell was horrendous - I actually checked with the Trainline to see if we were able to get a train home! I hardly slept convinced I was going to be poisoned - as soon as we were able we got up early and got the first train home in the morning. We reported the smell to the receptionist. She just repeated in a sing-song, insincere voice 'I do apologise for that' 3 times!!! No interest in getting it sorted for the next customers. Ruined the night away and please avoid this awful hotel!!!

Good for a night or...

Liked: The hotel was early a accessible. The breakfast was amazing!
Disliked: It was run down in parts

Blackpool

Liked: Friendly approachable staff. good breakfast selection.having a bath in room as most rooms no longer have this option available.
Disliked: no plug sockets near beds is a must in our future stays due to needing a breathing machine to assist while partner sleeps. if doesn't use could end life due to him not being able to breath whilst asleep. No toilet brush in bathroom we do like to leave things as we find them.

Great location, clean rooms, will...

Liked: Great location, amazing views from the lounge area and friendly staff
Disliked: The shower was difficult to control, it was either roasting hot or not hot enough