Best Western Capistrano Inn Guest Reviews
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0.4 miles from San Juan Capistrano centre |
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Greg, Chino Hills, visiting Coach House Capistrano Tue, 25 July 2017
The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.
Liked: The room was great; nice decor; comfortable bed.
Wayne P, Santa Clarita Tue, 29 January 2013
Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.
Hugo, Northridge, California Tue, 22 May 2012
Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.
Liked: Two thumbs up.
Hank Tue, 15 April 2025
comfortable
Liked: nice place
Disliked: parking, rolling suitcase on wheels down a unlevel tile type floor made to much noise for a late night arrival
Rachel Tue, 8 April 2025
Wouldn't come back . ....
Liked: The breakfast was well-equipped with lots of options and the staff who services the breakfast area was very friendly. The room was large and the hotel was easily accessible from the freeway.
Disliked: The check-in process is inefficient - you're not allowed in the lobby and it wasn't even that late in the evening when we checked in. The staff walks back and forth from a little window to the desk. There were a lot of people in line and no restroom was available to use while you waited (almost had to use the bushes). They don't tell you that there will be an extra charge for parking if you have more than one car until after you book. The rooms are NOT soundproof. You can hear every person walk down the hallway, and the freeway, and the water running sounds so loud from other people's rooms it seems like someone is in your room taking a shower.
Pamela Fri, 4 April 2025
Good
Jaime Wed, 26 March 2025
Hearty Breakfast!!!
Aidan Sat, 22 March 2025
Bad
Omar Thu, 13 March 2025
Good
Mark Thu, 6 March 2025
Exceptional
Diane Fri, 28 February 2025
Exceptional
Liked: Staff
Terri Mon, 24 February 2025
Fabulous!
Liked: Close to activities
Winnie Wed, 19 February 2025
Affordable
Liked: I really enjoyed that parking was free, breakfast was available, and free late check out before 12pm. It really like that it was very close to the mission and restaurants.
Disliked: The rooms were a bit outdated, and the placement of the coffee machine was right next to the sink, I felt it was unsanitary to have there. But still other than that, it was a good stay.