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Best Western Capistrano Inn eef - (888) 406-7656
Best Western Capistrano Inn, 27174 Ortega Highway, San Juan Capistrano, CA -(888) 406-7656
Area: Dana Point - San Juan Capistrano
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3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (776 Ratings)
0.4 miles from San Juan Capistrano centre
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Hotel Description
Located off Interstate 5, Best Western Capistrano Inn features an outdoor pool and rooms with free WiFi and a cable TV. The Shops at Mission Viejo Mall is just 4.8 mi away. Two blocks away from Mission San Juan Capistrano. A microwave, a refrigerator, and a coffee machine are provided in each room. Each warmly decorated room includes a seating area and work desk. Balconies available in various room types. Guests can take advantage of the hot tub by the pool ,access to our gift shop is available from 7am to 10pm daily, or the 24-hour front desk. Doheny State Beach is just a 10-minute drive from the Best Western Capistrano Inn, and the Laguna Art Museum is a 20-minute drive away. Disneyland is a 40 minutes drive.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Hiking
` Heating
` Wheelchair accessible
` On-site parking
` outdoor pool
` seating area
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Horseback Riding
` Radio
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Exterior Corridor
` carbon monoxide detector
` Linens
` Private Entrance
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Socket near the bed
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Xerox/fax in business center

Best Western Capistrano Inn Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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5

Exceptional - 5.0 out of 5

Greg, Chino Hills, visiting Coach House Capistrano Tue, 25 July 2017

The staff is very friendly and helpful. We were very happy with our room and the continental breakfast. The hotel is perfectly located for our trip to the beach and then the Coach House for a concert. We would stay here again.

Liked: The room was great; nice decor; comfortable bed.

4

Very Good - 4.0 out of 5

Wayne P, Santa Clarita Tue, 29 January 2013

Liked: Courteous staff; clean rooms. Everyone in our group had a good stay.
Disliked: Shuttle to concert stops at 9:30 pm, but concerts end around 12. No return ride.

4

Very Good - 4.0 out of 5

Hugo, Northridge, California Tue, 22 May 2012

Great hotel. Clean room and recently re-plastered pool / jacuzzi. Thank you.

Liked: Two thumbs up.

4.5

Wonderful - 4.5 out of 5

Hank Tue, 15 April 2025

comfortable

Liked: nice place
Disliked: parking, rolling suitcase on wheels down a unlevel tile type floor made to much noise for a late night arrival

2

Disappointing - 2.0 out of 5

Rachel Tue, 8 April 2025

Wouldn't come back . ....

Liked: The breakfast was well-equipped with lots of options and the staff who services the breakfast area was very friendly. The room was large and the hotel was easily accessible from the freeway.
Disliked: The check-in process is inefficient - you're not allowed in the lobby and it wasn't even that late in the evening when we checked in. The staff walks back and forth from a little window to the desk. There were a lot of people in line and no restroom was available to use while you waited (almost had to use the bushes). They don't tell you that there will be an extra charge for parking if you have more than one car until after you book. The rooms are NOT soundproof. You can hear every person walk down the hallway, and the freeway, and the water running sounds so loud from other people's rooms it seems like someone is in your room taking a shower.

3.5

Good - 3.5 out of 5

Pamela Fri, 4 April 2025

Good

4.5

Wonderful - 4.5 out of 5

Jaime Wed, 26 March 2025

Hearty Breakfast!!!

0.5

Poor - 0.5 out of 5

Aidan Sat, 22 March 2025

Bad

3.5

Good - 3.5 out of 5

Omar Thu, 13 March 2025

Good

5

Exceptional - 5.0 out of 5

Mark Thu, 6 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Diane Fri, 28 February 2025

Exceptional

Liked: Staff

5

Exceptional - 5.0 out of 5

Terri Mon, 24 February 2025

Fabulous!

Liked: Close to activities

3.5

Good - 3.5 out of 5

Winnie Wed, 19 February 2025

Affordable

Liked: I really enjoyed that parking was free, breakfast was available, and free late check out before 12pm. It really like that it was very close to the mission and restaurants.
Disliked: The rooms were a bit outdated, and the placement of the coffee machine was right next to the sink, I felt it was unsanitary to have there. But still other than that, it was a good stay.

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Best Western Capistrano Inn 27174 Ortega Highway, San Juan Capistrano, CA