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Best Western Cades Cove Inn eef - (888) 406-7656
Best Western Cades Cove Inn, 7824 East Lamar Alexander Parkway, Townsend, TN -(888) 406-7656
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BOOK ONLINE OR CALL - (888) 406-7656
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (1060 Ratings)
0.5 miles from Townsend centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located 2 miles from the Great Smoky Mountains National Park this Tennessee hotel features a seasonal outdoor pool and free WiFi. Guests can also start everyday with a hot breakfast buffet. A 42-inch flat-screen cable TV is included in all rooms. A microwave and small refrigerator are also provided at this Townsend Best Western Cades Cove Inn. Access to a business center and fax and photocopying facilities are available to all Best Western Cades Cove Inn guests throughout their stay. A 24-hour reception is available as well. Free wine tastings and winery tours are 17 miles away at Mountain Valley Vineyards. Tuckaleechee Caverns are 4 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Linens
` Carpeting
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)

Best Western Cades Cove Inn Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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4

Very Good - 4.0 out of 5

Robert Tue, 19 November 2024

Very good

3.5

Good - 3.5 out of 5

Brittney Mon, 18 November 2024

Good

Liked: Staff was friendly and it was really close to where we needed to be for the weekend.
Disliked: There was a constant chemical smell in our room and the bed was more on the stiff side so it wasn't the most comfortable.

5

Exceptional - 5.0 out of 5

Dana Sun, 17 November 2024

We had a awesome stay!

Liked: It was great! room was very clean, Breakfast was a surprise! we had hot eggs, sausage, & waffles. I was expecting cold continental breakfast. Would defiantly stay there again!!!!
Disliked: the people next to us had their TV loud enough that we could hear it through the walls. No other negatives!!!

3.5

Good - 3.5 out of 5

Deborah Sat, 16 November 2024

Good

3.5

Good - 3.5 out of 5

Patricia Thu, 14 November 2024

Lousy customer service. Pushy and...

Disliked: Disappointed there was not an elevator at this location. I was in the airport when the location called me to tell me my card had not been approved. I explained I had just landed at the airport and would take care of it when I arrived at the hotel. The gentleman on the phone was insistant that I pay over the phone. I told him I would call back once I was away from the airport and had secured my car which I did. I will not be returning to this Best Western! He was too abrasive. Very disappointing. Not very good at customer service to say the least.

4.5

Wonderful - 4.5 out of 5

Cheryl Thu, 14 November 2024

Superb

5

Exceptional - 5.0 out of 5

Frankie Tue, 12 November 2024

Great stay well worth the...

Liked: Wonderful staff, clean, great area.
Disliked: No private balcony

3.5

Good - 3.5 out of 5

Ian Tue, 12 November 2024

Good

2.5

Fair - 2.5 out of 5

Rita Mon, 11 November 2024

I probably won't stay there...

Liked: There was a nice outdoor space for my pet to run around. It was well manicured.
Disliked: Bathtub wasn't cleaned well (hair). There were small roaches present and the bed was a little too firm. Sorry if I seem too picky. This was pet friendly room, don't know if that makes a difference.

4

Very Good - 4.0 out of 5

Sam Sat, 9 November 2024

Very good

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Best Western Cades Cove Inn 7824 East Lamar Alexander Parkway, Townsend, TN