Best Western Cades Cove Inn Guest Reviews
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0.5 miles from Townsend centre |
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Robert Tue, 19 November 2024
Very good
Brittney Mon, 18 November 2024
Good
Liked: Staff was friendly and it was really close to where we needed to be for the weekend.
Disliked: There was a constant chemical smell in our room and the bed was more on the stiff side so it wasn't the most comfortable.
Dana Sun, 17 November 2024
We had a awesome stay!
Liked: It was great! room was very clean, Breakfast was a surprise! we had hot eggs, sausage, & waffles. I was expecting cold continental breakfast. Would defiantly stay there again!!!!
Disliked: the people next to us had their TV loud enough that we could hear it through the walls. No other negatives!!!
Deborah Sat, 16 November 2024
Good
Patricia Thu, 14 November 2024
Lousy customer service. Pushy and...
Disliked: Disappointed there was not an elevator at this location. I was in the airport when the location called me to tell me my card had not been approved. I explained I had just landed at the airport and would take care of it when I arrived at the hotel. The gentleman on the phone was insistant that I pay over the phone. I told him I would call back once I was away from the airport and had secured my car which I did. I will not be returning to this Best Western! He was too abrasive. Very disappointing. Not very good at customer service to say the least.
Cheryl Thu, 14 November 2024
Superb
Frankie Tue, 12 November 2024
Great stay well worth the...
Liked: Wonderful staff, clean, great area.
Disliked: No private balcony
Ian Tue, 12 November 2024
Good
Rita Mon, 11 November 2024
I probably won't stay there...
Liked: There was a nice outdoor space for my pet to run around. It was well manicured.
Disliked: Bathtub wasn't cleaned well (hair). There were small roaches present and the bed was a little too firm. Sorry if I seem too picky. This was pet friendly room, don't know if that makes a difference.
Sam Sat, 9 November 2024
Very good