Best Western Buckingham Palace Road Guest Reviews
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Mary Fri, 28 March 2025
Very good
Scott Fri, 28 March 2025
Nice place with great staff...
Liked: Great location and great friendly staff
Disliked: The constant sound and vibrations from the trains
Bird Fri, 28 March 2025
Perfect for overnight visit. :)
Liked: It was straightforward , the room had all that I needed. The shower hot, the room a good temperature, quiet enough.
Disliked: Only thing I'd add- put some herbal teabags in the room.
Jill Thu, 27 March 2025
Clean and well
Liked: The only issue was the outside door was very noisy and next to our room
Meiguang Thu, 27 March 2025
Exceptional
Liked: Very good!
Rosanna Thu, 27 March 2025
Super clean, beautiful room at...
Liked: Super clean, beautiful room. Has everything (except maybe a refrigerator). Great location. The night staff were quick to respond to my late check out request through booking. Would definitely stay here again.
Jonathan Thu, 27 March 2025
Great place to stay whilst...
Liked: Me and my wife stayed here for a few days to visit London. Our initial room had some issues. However, after raising this with the staff at reception, we were relocated in another room promptly whilst they dealt with the issues raised. Although disappointed about the original room state, the experience from here on was excellent. Staff were outstanding and very accommodating, the place was clean, modern and tidy, and the location great for access to London via Uber. My only issue beyond those raised was that the rooms were a little compact. However, for London this is to be expected, and for the price, the room was great.Overall would stay again and recommend.
Subhash Thu, 27 March 2025
Very good
Filipa Thu, 27 March 2025
would not recomment
Liked: staff was nice
Disliked: There was dust everywhere in the room, the mattress and pillows were probably the hardest I ever saw in my life - also I'm only 1.65m and I didn't fit in the bed, my partner is 1.92m and we both had to sleep with our feet outside the bed.
Julie Thu, 27 March 2025
Passable
Liked: First room we were given was nothing like the photo. The room was tiny. It was freezing, we asked about heating, apparently the radiator was turned off , staff tended to chat in the corridor outside our door which made it quite noisy. After questioning whether we had the right room we were given a bigger room. The bathroom door was broken, the water was luke warm in the shower and the silicone was mouldyThe location was great, staff were on the whole friendly but what irritated me the most was they addressed and acknowledged my husband but not me. Clearly they didn't see who paid the billI certainly would not classify this as a hotel, a motel at best