Best Western Brook Hotel Guest Reviews
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Write a review
Jonah Tue, 1 April 2025
Hotel Let Down by Lack...
Liked: Clean. Friendly staff
Disliked: No hot water due to the hotel being full so could not have hot bath or shower.
Tonia Tue, 1 April 2025
Very good
Matt Mon, 31 March 2025
Exceptional
Tina Mon, 31 March 2025
Exceptional
Liked: Everything was lovely can't find one fault.Beautiful room, great food and lovely staff 🙂.
Trazi54 Mon, 31 March 2025
Lovely staff, great location ,good...
Liked: Very clean and had all we needed
Lena Sun, 30 March 2025
Lovely decor/ bar/restaurant area. Felt...
Liked: Decor very attractive. Felt safe there. Lovely bar area. Very friendly staff. Proximity to the town. Being able to park out the front.Beds comfy. Not so the pillows!
Disliked: The pillows had no body to them and felt very uncomforatble.
Kirstyn Sun, 30 March 2025
Clean, good location but thin...
Liked: Clean
Disliked: Heating was on high all night and the windows didn’t open. 1 toilet roll and this was in room 103. Walls very thin, could hear everything in the room above
John Thu, 27 March 2025
Staff friendly and helpful especially...
Liked: First room allocated the bathroom light didn’t work and the toilet didn’t flush given another room which was better but on the top floor and the water pressure was low and the heating turned off early evening which made it quite cold by the middle of the night
Cooper Thu, 27 March 2025
Exceptional
Liked: Superb
Nikki Tue, 25 March 2025
Very good
Liked: Comfy bed, quiet room. Enjoyed dinner in the restaurant. Good location.
Disliked: Shame we couldn’t have had a refurbed room, but will return to stay in one next time.