Best Western Brook Hotel Guest Reviews
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Write a review
Brian Thu, 21 November 2024
Passable
Liked: My deluxe room was very nice.
Disliked: I booked two deluxe rooms but only got one the other room was a standard room.My booking email said two deluxe rooms when I challenged it they said it was booking .com fault.As the price I booked them at was two different prices and the cheapest priced room was the price of a standard.My brother got the deluxe room but swapped with me as I had paid for them. Awkward moments.
Czerek Wed, 20 November 2024
Exceptional
Carlos Tue, 19 November 2024
Superb
Paul Mon, 18 November 2024
Comfortable enough but over priced
Liked: Nice room, nice bed.
Disliked: Paid £110.50 when booking, was just £60 just prior to arriving.
Chris Sun, 17 November 2024
Pleasant
Freda Sun, 17 November 2024
Would come again. only problem...
Liked: very friendly helpful staffExcellent breakfast
Disliked: Would suggest b'fast menu explaining exact amount of items in dish as found it rather too much food ie. 2 eggs rather than just egg
Moore Sun, 17 November 2024
Exceptional
Richard Thu, 14 November 2024
Great staff, lovely rooms
Liked: Friendly and helpful staff, really good price for the quality of the rooms
Disliked: Wi-Fi
Keith Thu, 14 November 2024
Good
Rhianne Wed, 13 November 2024
Very good
Liked: Modern style as it has been refurbished and lovely room, just needs a little more facilities such as perhaps hot chocolate pods for coffee machine in room, otherwise I enjoyed my stay :)