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Best Western Brook Hotel eee - 0745 127 3975
Best Western Brook Hotel, Orwell Road, Felixstowe -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (419 Ratings)
0.3 miles from Felixstowe centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Located in the coastal port town of Felixstowe 32 mi from Harwich Best Western Brook Hotel offers an à la carte restaurant and a bar. With free onsite parking it is just half a mile from Felixstowe Railway Station and a few minutes' walk from the town center and the beach. The independent hotel offers rooms with attached bathroom with tea/coffee making facilities a telephone and a flat-screen Freeview TV. A range of specially selected toiletries is included in each room. Some rooms feature a spa bath and a separate walk-in shower. Best Western Brook Hotel has an air-conditioned restaurant a carvery and a bar with Sky TV and a snack menu. The restaurant offers tasty food with a carvery offering a choice of cooked meats and traditional vegetables with all the trimmings. There is also a lounge and patio area. Best Western Brook Hotel is ideal for exploring the Suffolk countryside and the neighboring towns of Woodbridge Dedham Flatford and the Essex villages. The property also offers conference and event facilities. Ipswich is 11 mi from the hotel.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` Express Check-In/Check-Out
` Coffee shop
` BBQ facilities
` Darts
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Beachfront
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Fruits
` Outdoor furniture
` Themed dinner nights
` Key access
` Smoke alarms
` Fire extinguishers
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Non-smoking property
` Room service available
` Pets allowed (charges may apply)

Best Western Brook Hotel Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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4

Very Good - 4.0 out of 5

Ben Wed, 25 December 2024

Very good

2

Disappointing - 2.0 out of 5

Doe Tue, 24 December 2024

Disappointing

Liked: Bed linen and towels changed and I only stayed two nights.
Disliked: Light out in bathroom. Shower didn't work. Bedside light didn't work. Not made very welcome when we asked if we could have a drink in the restaurant bar area and sent to Pub. Breakfast took forever and we were in a hurry for a funeral.

3

Pleasant - 3.0 out of 5

Rebecca Tue, 24 December 2024

Pleasant

5

Exceptional - 5.0 out of 5

Helen Mon, 23 December 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Tammy Sun, 22 December 2024

Superb

5

Exceptional - 5.0 out of 5

Dave Sun, 22 December 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

John Fri, 20 December 2024

Nice place but breakfast was...

Liked: Room was lovely. Good Location. Accommodation was good value for money
Disliked: At Breakfast I (Mr Dixey) was not on any list. I was given a dry bit of toast and after 1 hr 20 minutes nothing else arrived so I left!

4

Very Good - 4.0 out of 5

David Fri, 20 December 2024

Very good

Liked: The room size and decor,Friendly and helpful staff Perfect location and parking
Disliked: Breakfast was slow and unremarkable- but we like the hotel and would return

1.5

Poor - 1.5 out of 5

Andrew Fri, 20 December 2024

Accomodation awful, restaurant good.

Liked: Dinner and breakfast were good, waiting staff were pleasant.
Disliked: The rooms are so dated that this hotel is bordering on shocking, i paid £108 for 1 night in room 216, on entering the room, I saw there were hairs on the floor in the bathroom, the bed was ok but the two pillows would be better described as napkins, I could not take a shower in the morning as I could not get any cold to run and it would have been worthless anyway as there nothing but a dribble coming from the shower head. This hotel needs to stop offering accomodation and become a restaurant only or spend a significant amount on renovating the rooms. The reception staff did not even ask how the stay was, I assumed they already knew, I didn't even bother to raise it, I will never stay here again and will be telling all my colleagues at the local port never to allow people to stay here.

4.5

Wonderful - 4.5 out of 5

Stacey Thu, 19 December 2024

Superb

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Best Western Brook Hotel Orwell Road, Felixstowe