Best Western Brook Hotel Guest Reviews
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Wendy Sun, 20 April 2025
Exceptional
Mandy Sun, 20 April 2025
Exceptional
Liked: Comgort
John Sat, 19 April 2025
Very good
Nicola Thu, 17 April 2025
Great value and lovely hotel
Liked: David on reception was exceptional always reliable in his can do approach and made my stay wonderful - great food too
Disliked: Wardrobes and some furniture was corporate hotel in style
Jeremy Thu, 17 April 2025
Good value hotel, lovely staff,...
Liked: The room was a bit tired, but very clean and everything expected was present. Incredibly good value. I understand the hotel is undergoing an upgrade and we specifically chose a room that had not been upgraded yet so we had no complaints whatsoever. The staff were lovely (have to pick out the brilliant David on the front desk here). The Marco Pierre White steak restaurant within the hotel was sensational. Again, lovely staff. I rarely have steak at a restaurant in the UK as they are usually ruined. This was superb. Our server did not try to upsell which impressed us. Excellent wine selection too. Though not “cheap” I don’t think our meal was unreasonably priced at all and we did not stint (upselling all by ourselves). Highly recommended.
Nicola Wed, 16 April 2025
Fantastic staff and value for...
Liked: The receptionist david was exceptional in terms of customer service he is partly why I stayed on another night ..
Disliked: Slightly corporate room furniture
Mark Wed, 16 April 2025
Superb
Liked: Lovely place to stay, staff were really friendly and helpful, thanks very much
Disliked: All good
Tari Sun, 13 April 2025
Very good
Paul Wed, 9 April 2025
Very good
Jack Tue, 8 April 2025
Exceptional