Exceptional

Liked: The staff was friendly. Our conversation with Bill, the hotel manager, was very informative and helpful in giving us a much better idea of the surrounding areas than what we had come to learn ourselves. The room was clean, well appointed and quiet. The shower had good water pressure. The bed was quite comfortable and the breakfast was well made with many options. We are returning next week with our children and they are really looking forward to the full breakfast offerings, specifically the waffles and omelettes. We really appreciate that there is fresh lemon water available in the lobby all day long.

Very good

Very well kept accommodations

Liked: The staff was friendly and helpful. Very clean room and bathroom. Very comfortable beds. Its very convenient that they have an EV charger, which is part of the reason we chose this hotel. My daughter lost an earbud when we were leaving, and the housekeeper offered to help us look. She found it for me right away. She was very kind.
Disliked: Breakfast was just so-so (taste), but there were a lot of options considering it was a free breakfast. The Orange Juice dispenser was out of order, but access to the coffee bar was available 24/7, which was nice.

Exceptional

Very good

Liked: Always a good stay here . Off the beaten path and quiet however close to the college and local shopping and restaurants . Always my go to when in town visiting my daughter who attends Brockport University .

Good stay, friendly staff, clean...

Liked: The location was good, near the main part of town & college, but was quieter a couple of blocks away. I did drive past the entry sign a couple of times, lol, because the hotel is set back a bit. Clean, big single room, comfortable to get work done.
Disliked: Walls & floor were thin. I could hear other tvs and other guests' conversations that weren't high volume. Otoh, no traffic noise and it was very quiet after 10 pm.

Exceptional

Passable

Liked: Clean, good location
Disliked: Room was too hot... woke up at 2 am to go to the bathroom and could not go back to sleep because the room was too hot for me and I could not control the room temp

I loved it

Liked: The tub didn't drain after shower
Disliked: N/a