Best Western Boerne Inn & Suites Guest Reviews
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1.3 miles from Boerne centre |
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Leah Thu, 27 March 2025
I would not stay here...
Liked: The elevator was broken but we were not told about it until we arrived. Our key to our door only worked once. I was always rekeying it every time I reopened the door. (Going up and down to the lobby because the elevator wasn't working) The bathroom sink drains slowly. The bathroom floor had stains in the caulk. Bathroom door had a hole which was plugged with toilet/tissue paper. Breakfast was ok but the eggs were always cold. But I did like the variety and there was always someone there replenishing. When we checked in, we were never explained that we needed to request our room to be cleaned daily. When we requested extra towels, we had to go to the lobby to pick them up. They were not brought to our room. Everyone was friendly but the hotel is run down and service should be improved.
K Tue, 25 March 2025
need some inspection and upgrades
Liked: Average, nothing worth remembering
Disliked: roaches in the room
Lisa Sat, 22 March 2025
Exceptional
Jessica Tue, 18 March 2025
Clean stay, friendly staff, pool...
Liked: Clean, updated.
Disliked: Pool was dirty and elevator was broken
Rodney Mon, 17 March 2025
Given why I was there...
Liked: location, accessibility via car
Disliked: In the evening and the night when it was cool outside and I did not run the AC, the noise of the AC above me was quite loud.
Don Mon, 17 March 2025
Very poor
Liked: It was good, except for the coffee.
Disliked: The facilities could use a facelift. couldn't access from the pool area with key card.
Danielle Sun, 16 March 2025
Very good
Sally Tue, 11 March 2025
Okay if you are traveling...
Liked: Not much
Disliked: It needs a lot of work, the elevator was broken and the drywall in the room we stayed in needed a lot of repairs
Sunnye Tue, 4 March 2025
Very good
Kimberly Tue, 4 March 2025
Very good