Shocking in this day and...

Disliked: The bed in the allocated bedroom was effectively broken. A poor quality mattress on top of a divan with damaged springs. I tried sleeping on the other side of the bed, I tried sleeping upside down, but there was no position to be found where it was possible to avoid the missing area in the middle. I reported the situation to the receptionist, telling her that they cannot put people in such a bed, it was a totally unacceptable thing to have done and requested a call from management. It is now 2 days later and I haven't had any contact. As there is no intention to rectify my experience, I assume there is a high probability of someone else falling victim to the situation and in all probability needing an osteopath after their stay as a result.

An old building in need...

Liked: Size of room was very good, sitting room, bedroom and ensuite.
Disliked: Everything was worn and ready for upgrade and refurbishment. Was not impressed with worn out loungers with loose cover over hiding tears and stains. Dust on everything.

It was ok.

Liked: Location.
Disliked: Spiral staircase, bathroom downstairs, very poor breakfast but not the choice, the quality.

Nice venue, friendly staff, would...

Liked: Nice hotel, good sized rooms and adequate facilities. Staff available at reception on arrival to allocate room.
Disliked: No catering available had to go out to get an evening meal. Bar closed at 10pm. No one around to settle bill on departure.

Superb

Superb

Liked: Excellent period property few quirks bit as aspects for a building of its age

Exceptional

Grim

Liked: Not much
Disliked: Foosty smell, old, very dated, shabby, in desperate need of renovating

Pleasant

Liked: Staff were friendly in centre of town
Disliked: Tired decor and spa dingy and tired. No info given on check-in. Ie breakfast times or where anything wasUnable to watch television as rubbish reception